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Veterinary Client Service Representative, MVS

Ethos Veterinary Health
San Antonio, United Statesfull_timeVerifiedPosted 17 Apr 2026
💰 $36,000/yr($30,000/yr$36,000/yr)

About the role

Veterinary Client Service Representative
 Do you love pets and people? Are you energetic, enthusiastic, and a pro at multitasking? If so, you could be the perfect fit for MissionVet Specialty & Emergency (MVS)! We’re on the lookout for Client Service Representatives to join our growing team!

MVS is a dynamic and rapidly expanding specialty and emergency hospital, providing advanced care for San Antonio’s pets through referrals from primary care veterinarians. As a vital member of our team, you’ll ensure exceptional service for our clients and their beloved animals.

About the Role:
As a Client Service Representative, you will play a crucial role in supporting our emergency, critical care and specialty departments while welcoming and assisting our guests.
Responsibilities Include (but not limited to):
  • Educate and Support: Inform clients and referring veterinarians about our comprehensive services and provide compassionate support over the phone and in person.
  • Appointment Coordination: Assist clients in scheduling appointments at our multi-specialist hospital, ensuring a seamless and efficient process.
  • Communication Mastery: Handle reminder and follow-up communications with finesse, utilizing both phone and email to keep clients informed and engaged.
  • Record Keeping: Accurately update and maintain client/pet records and files, ensuring a meticulous approach to detail.
  • Financial Transactions Oversight: accurately and efficiently handle payment processing and reconciliation

Compensation:
  • $15 - $18 depending on experience
    • +$$ weekend/overnight differentials offered
Schedule:
  • Full Time
    • Exact Schedule: TBD

What We're Looking For:
  • Exceptional First Impressions: Are you the person who effortlessly leaves a positive and lasting first impression? We want you! The ideal candidate will possess outstanding communication and customer service skills, ensuring our clients and referring veterinarians feel valued and supported.
  • Adaptability and Multitasking: In our fast-paced environment, versatility is key. If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for.
  • Customer Service Excellence: If you've excelled in customer service, you know the importance of building positive relationships. Your ability to provide outstanding service aligns seamlessly with our commitment to delivering an exceptional client experience.
  • Flexibility and Adaptability: Be a team player who thrives in a collaborative environment, adapting to situations where protocols may not apply and handling unanticipated tasks with grace.

Why Choose MissionVet Specialty & Emergency (MVS)!
Our multi-disciplinary hospital was founded in 2012 as a sister hospital of Gulf Coast Veterinary Specialists. Since then, we have grown to become known as a pillar of veterinary emergency and specialty care within San Antonio and South Texas. Our team is comprised of industry leaders, pioneers and board-certified experts who are accelerating the field of veterinary medicine with innovative techniques set to uncompromising standards.


Benefits Include:
  • 401(k) with matching
  • Health, Dental, and Vision insurance
  • Health Savings Account (HSA) / Flexible Spending Account (FSA)
  • Life and Disability insurance
  • Paid Time Off (PTO) and Holidays
  • Employee Assistance Program and Discounts (including Pet Discount)
  • Professional

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Company

Ethos Veterinary Health

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