Specialist, Physical Security

Position Summary...

What you'll do...

• Supports the development and implementation of protocols, programs, and training by providing input, making recommendations for improvement of safety and security protocols, standard operating procedures (SOPs), training, and security programs, ensuring compliance with Corporate Security protocols, SOPs, and company policy, updating and maintaining site-specific responsibilities, initiating the incident command system in emergency situations until relieved, and providing tactical response to emergency situations (for example, domestic violence, workplace violence, fire, severe weather, active shooter, chemical spill).
• Implements security systems and strategies (for example, compliance, crisis response, threat management, investigations, patrol, dispatch) by responding to alarm and intrusion detection system activation (for example, voice evacuation, panic/duress device, perimeter, motion/ground sensor), determining priorities of action in emergency situations, providing tactical security responses to life safety events and incidents (for example, Cardiopulmonary Resuscitation (CPR), First Aid) according to company guidelines, ensuring threats are reported and assisting with mitigation of identified threats, investigating reported corporate facility threats, allegations of policy violations, criminal activity, security breaches, and complaints, assessing visitor (for example, associates, guests, supplier, drivers, panhandlers) threat level, assisting with and escorting critical and valued information and merchandise (for example, legal files and documents, diamonds, mergers and acquisition documents)Ensures regulatory and corporate policy compliance (for example, Payment Card Industry (PCI), personally identifiable information (PII), Occupational Safety and Health Act (OSHA), Fire Code, Life Safety) by addressing compliance-related issues; reporting and correcting violations (for example, eyewash stations, fire extinguishers, panic/duress alarms, egress and ingress routes); and implementing solutions to achieve compliance.
• Develops and maintains relationships with internal and external partners to promote a safe working environment by providing tactical emergency responses during life safety incidents (for example, fire, bomb threats, active shooter situations); providing customer service with internal (for example, Alarm Technicians, Asset Protection, Facility Management) and external (for example, law enforcement, regulatory agencies) groups, and reporting feedback from customers.
• Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, co-workers, customers, and other business partners, identifying priorities, deadlines, and expectations, carrying out tasks; communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.

Leadership Expectations

Respect for the Individual:

Demonstrates and encourages respect for others; drives a positive associate and customer/member experience for all, embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.

Respect for the Individual:

Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities, and r