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Resident Services Director - Assisted Living

Presbyterian Homes & Services
White Bear Lake, United Statesfull_timeVerifiedPosted 16 Jun 2025
💰 $65,680/yr

About the role

Overview

 

Put Your Purpose To Work at PHS • We Have a Place for YOU • Apply To Waverly Gardens  Today!At Waverly Gardens  find purpose and passion in your work with a team of like-minded people focused on enriching the lives and touching the hearts of older adults. Presbyterian Homes & Services (PHS) is looking for someone like you, who is focused on living out your calling for care. YOU become part of the most important resource in our ministry--focused on helping to understand people's needs and working together to be supportive and empowering in order to build a vibrant and thriving community. You benefit from a close-knit community-based team and a supportive organization with opportunities for movement and growth.

 

Presbyterian Homes & Services - Waverly Gardens is seeking a Resident Services Director to join our team.

 

REPORTING STRUCTURE: Reports to the Campus Administrator 

 

 

Waverly Gardens

Sheltered by ten acres of lush parkland, Waverly Gardens architecture reflects an aura of Old World Charm that has been revitalized and paired with today's most luxurious amenities. The community is located 15 miles north of St. Paul, just off I-35E, with nearby lakes, trails and parks. 

This community offers the following care options: Assisted Living, Assisted Living with Memory Care, Enhanced Assisted Living, and Care Center/Long Term Care

Address: 5919 Centerville Road, North Oaks, MN 55127

 

As an employee you can take advantage of a variety of amenities such as:- Off-street parking- Discounted employee meals- Free Fitness Center access- Employee recognition parties

Nearby towns include: Marine on St. Croix, Maple Island, Somerset, Stillwater, Oak Park Heights, Lake Elmo, North St. Paul, Pine Springs, Little Canada, Roseville, Arden Hills, Vadnais Heights, Gem Lake, White Bear Lake, Mahtomedi, Grant, Withrow, Hugo, Lino Lakes, Circle Pines, Lexington, Blaine, Spring Lake Park, Fridley New Brighton, Columbia Heights, St. Anthony, Lauderdale, Falcon Heights, Maplewood, Forest Lake, Wyoming, North Branch and Oakdale. 

 

What Differentiates PHSBy prioritizing the needs of our people, it changes the focus of the organization (PHS) to enabling, empowering, engaging, educating and inspiring YOU and the people we all touch. You, as a team member are able to bring your talents to your work, and to access the support needed to be set up for success. Together, we all make up who PHS is.As a faith-based nonprofit organization, PHS considers our Christian Ministry values to be at the heart of all we do and it forms the cornerstone of our identity as an organization. We strive to reflect the love of God and define our service to you and others as an expression of God’s grace. Hiring people that value and support our community and culture is as important to us as hiring people who have the skills for the position. Together, our team and volunteers offer their gifts and serve more than 26,000 older adults each year.All are welcomePresbyterian Homes & Services strives to create a safe and welcoming environment for residents, guests, employees, and volunteers. Our Biblical Framework and “Love One Another” Christian ministry theme (John 13:34) guide every action and help us to focus on our Mission: To honor God by enriching the lives and touching the hearts of older adults.

Responsibilities

The Resident Services Director is responsible for planning, implementing, and monitoring services for residents in Housing and Assisted Living consistent with regulations and established best practices.  This position will support residents through resident advocacy, service coordination, marketing and admission processes.  This position acts as a liaison between management and residents, and assists the Site Leader in campus operations.

 

The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.

Qualifications

 

  • Licensed Assisted Living Director (LALD) preferred
  • College degree in social work, gerontology, health care administration, human services or related field or equivalent experience.
  • Experience in senior housing, service or health care related environment.
  • Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing and community outreach.
  • Demonstrated knowledge of social community service delivery systems preferred.
  • Demonstrated computer proficiency including Microsoft Office and other common computer programs.
  • Demonstrated compa

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Company

Presbyterian Homes & Services

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