Client Service Manager

Brown and Caldwell (BC) is a leading environmental consulting firm committed to innovation, sustainability, and employee development. With a strong presence in the Atlanta market, we're seeking a talented Client Service Manager to join our growing team. In this role, you will contribute to the sustainability of our communities by leading impactful water and wastewater projects in the dynamic Atlanta market. You will work closely with clients to identify their unique needs, develop innovative solutions, and ensure project success. This role offers the opportunity to grow your career and make a lasting difference while addressing the region's water challenges.

We have established a robust business in the metro Atlanta area. This position will be responsible for managing, nurturing, and building on these existing client relationships to ensure continued satisfaction and project success. Additionally, the role will involve actively pursuing new business opportunities. This includes identifying potential clients, understanding their needs, and presenting tailored solutions that align with our expertise and capabilities.

In collaboration with the leadership team, project management and technical subject matter experts, you will develop and maintain relationships with our clients, connect BC solutions to client needs, lead project teams in quality project delivery, and lead procurement of new opportunities.

Detailed Description:

• Perform engineering work in various engineering fields with an emphasis on remediation, site investigation and regulatory reporting.
• Lead engineering evaluations, execute design calculations, and prepare reports, plans, and specifications with support of senior level engineering staff
• Lead administrative and project management related tasks for various engineering and remediation projects, including management of subconsultants
• Interface directly with Clients and third-party construction managers, present engineering findings
• Support environmental studies, permitting and alternative analyses
• Perform field activities such as site investigations
• Data collection, manipulation, analysis, and documentation
• Supervise, delegate and manage the work of technical staff and junior engineers, as needed
• Assist with business development pursuits writing technical proposals and assisting with budgeting. Lead project pursuits of small and moderate size

Desired Skills and Experience:

• B.S. degree in related engineering field (Civil, Environmental etc.) required; M.S. degree preferred (but not required) in related engineering field.
• Professional Engineer registration in the State of Georgia, or the ability to obtain one within six months.
• A minimum of 8 years’ experience in consulting and engineering services in the environmental sector with progressive responsibilities including business development and project delivery especially for water and wastewater as well as business development.
• Demonstrated ability to communicate effectively with clients, lead strong project teams meeting project requirements, and provide strong business growth results in management roles.
• Proven track record of successfully managing projects and delivering on time and on budget while meeting or exceeding client expectations.
• Proven understanding of environmental and regulatory drivers for clients and projects.
• Proven technical skills with the ability to articulate ideas and concepts both visually and contextually are required.
• Valid driver’s license and good driving record

Salary Range: The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.

Salary: $161,000 – 221,000

You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.

Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.

About Brown and Caldwell:

Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. Fo