Lead QA Engineer

Department: Quality Assurance

Employment Type: Full Time

Location: Melville, NY

Reporting To: Fahad Sattar

Compensation: $165,000 / year

Description

The Opportunity
We are seeking an experienced and highly skilled Lead QA Engineer to join our team. As a Lead QA Engineer, you will play a pivotal role in ensuring the quality and success of our software projects. Your primary responsibilities will include providing leadership and guidance to the QA team, overseeing testing activities, developing and implementing test strategies, executing test cases, coordinating with cross-functional teams, identifying and reporting defects, and maintaining automated testing frameworks. Additionally, you will analyze test results, provide recommendations for improvement, mentor and train team members, monitor project timelines, and stay updated with industry trends and advancements in software quality assurance practices. The ideal candidate will have a strong background in QA engineering, exceptional leadership abilities, and a passion for delivering high-quality products. Join us and be an integral part of our journey towards excellence in software quality assurance.
The Company
We are a small team with a big vision: to be the premier provider of cloud technology solutions for retailers. KWI offers a complete, unified commerce solution from a single database, specifically designed to help specialty retailers grow their business. Our portfolio of customers includes Pandora, David Yurman, Tom Ford and many other globally recognizable brands.
We combine Point of Sale, Merchandising, Order Management, eCommerce, CRM, and Loss Prevention into one cloud-based platform. We are a Values and Mission driven organization, and we believe that if we develop and demonstrate leadership in our strategy, operations, and people, we will continue to drive product innovation and service excellence.
As a QA Lead, you excel at the below core competencies

• Building partnerships and working collaboratively with others to meet shared objectives
• Operating effectively, even when things are not certain, or the way forward is not clear
• Takes full ownership over decisions, actions, and failures

The impact you'll make

• Lead and mentor a team of Automation Engineers, collaborating closely with Products and developers to automate test cases and scenarios effectively.
• Apply coding and programming languages effectively to testing activities, demonstrating a strong understanding of their application.
• Monitor industry-standard metrics and account-specific metrics to adapt internal QA standards accordingly.
• Ensure the delivery of high-quality releases with minimal defects.
• Collaborate with the Technical Lead and developers to define and comprehend test requirements.
• Provide accurate estimates, including risk assessment, for effective planning and commitments.
• Manage and assess the testing workload while effectively communicating resource requirements to meet targets.

What you will bring

• Bachelor's degree in computer science, Information Systems, or a related discipline.
• 6+ years of experience in Java/ C#.
• 6+ years of experience in a QA Automation Engineer role.
• Basic knowledge of Swift is a plus
• Proficient in an object-oriented language, preferably Java or C#.
• Strong hands-on experience in Web and Mobile Automation using tools such as Selenium, Appium, Maven, and TestNG.
• Experience in REST API testing and automating API workflows.
• Knowledge of unit testing, regression testing, integration testing, and compatibility testing.
• Familiarity with Agile/Scrum development processes.
• Proficient in using defect-tracking tools like Jira and Test Management Tools like TestRail.
• Solid understanding of MySQL and proficient in debugging using tools like Charles, Firebug, Inspect and even going through server logs.
• Familiarity with CI/CD pipelines and experience with continuous integration tools like Jenkins and Azure DevOps.
• Experience in performance and/or security testing is advantageous.
• Excellent written and verbal communication skills.
• This role requires a strong coding background.
• Strong experience in managing and mentoring QA engineers.

As a member of the KWI team you will receive

• Full Medical, Dental and Vision
• Annual bonus eligible 
• Free gym in the building 
• Generous PTO policy
• Summer Fridays....all year round
• Tuition Reimbursement
• Discount from building café
• 401(K) with a