Sr. Product Manager (Technology Solutions)

 Requisition #:  19001
Functional Area:  Product Management; Leadership; Product Development; Software Development
Employment Type:  Full-Time
Work Options:  Remote / Work from Home in the US – Midwest Region #LI-Remote
Work Hours:  Standard Business Hours

Position Summary

 

As a Sr. Product Manager in J. J. Keller's Technology Solutions area on the Product Management team, you will be responsible for the overall health of J. J. Keller’s online, mobile, and connected technology solutions, including growth, profitability, and client satisfaction.

 

This position is also responsible for the strategic planning and launch of new offerings and leading a team with 8 direct reports that includes Product Leaders, Product Analysts, and UI/UX Designers.

 

J. J. Keller® Encompass® Fleet Management System:  industry's most comprehensive fleet compliance solution for driver and vehicle compliance and performance tracking

• Fleet Compliance:  DOT Recordkeeping Compliance, Driver Hiring & Qualification, Accident Reporting & Cost Tracking, Vehicle Inspections & Maintenance, Training Courses for DOT, DOL, & more, and Alerts, Analytics, & Reporting
• Fleet Technology:  Electronic Logging Devises (ELDs), Video Event Management & Dash Cams, and GPS Vehicle Tracking

 

As a Sr. Product Manager, this position must operate at a strategic level, focusing on long-term plans and strategic priorities that benefit J. J. Keller as a whole.

 

In this leadership role, you can work on-site at our Neenah, WI Corporate Campus or remote from a home-based office within the Midwest Region (with monthly on-site meetings).

J. J. Keller Benefits

• Medical / Dental / Vision Insurance
• Annual Reviews and Merit Increases
• Quarterly Bonus Program & Annual Discretionary Performance Bonus Program
• Two Retirement Programs: Annual Profit-Sharing and 401(k) with Employer Match
• Work-Life Balance with ability for Flexing Work Hours
• Paid Time Off (PTO) Days + 9 Paid Company Holidays
• Free Onsite Wellness Clinic for those associates near our corporate office + free telehealth coverage for all associates regardless of where you live
• Free access to FLEX by Fitness on Demand providing 24/7 access to online workout videos
• Computer Equipment Provided for Home Office

Job Responsibilities

• Leads, develops and coaches team:
   - Provides clear expectations, feedback and recognition
   - Participates in the hiring/selection process
   - Writes and conducts performance evaluations and progress reports
   - Handles associate relations issues 
• Delivers results in line with the following key metrics/accountabilities:
   - Strategic planning for assigned product/service roadmap
   - On time and quality delivery of launch new product/service offerings
   - Associate retention
   - Budget control 
• Collaborates with internal stakeholders and Portfolio team on the creation of a product roadmap for all product and services within the assigned product/service line(s).  
• Performs customer / market needs analysis and manage the existing assigned line(s) by delivering product enhancements that address those needs. 
• Develops and manages processes that transform business requirements into detailed product requirements, and leads cross functional teams in product definition and design. 
• Develops and manages processes to create detailed product requirements that describe what features and functions need to be built. 
• Partners with the Software Development team throughout the development process to ensure a high quality, on time delivery of features and functions that meet customer / market expectations. 
• Ensures future service line releases reflect the experience gained from external market activities, customer discussions, usage analysis, competition, and market research. 
• Partners with Editorial and other groups within the organization to leverage Corporate expertise in safety, compliance, and risk management to best serve customers and market needs. 
• Monitors and communicates issues related to emerging technologies and market trends. 
• Participates in Corporate planning initiatives to support new and existing market opportunities.
• Collaborates with Portfolio team to ensure a sustainable, competitive product/service line.
• Represents J. J. Keller at industry and market events to promote assigned products and services. 
• Establishes and manages the Customer Loyalty Index for assigned products/services and creates specific plans and strategies based on periodic survey results. 
• Carries out responsibilities