Field Application Scientist

Sony Biotechnology Inc., based in San Jose, California, supplies advanced flow cytometry analysis and sorting technology for use in life science research.  It markets products to private and public research institutions, pharmaceutical and biotechnology companies, and large medical centers. Over the years, Sony Biotechnology products have received numerous outstanding new product awards as well as technology awards including the Frost & Sullivan Emerging Technology award, and the Milestone Award.  To learn more: https://www.sonybiotechnology.com/us/.

POSITION SUMMARY

Sony Biotechnology is looking for a Field Application Scientist (FAS) to join their team. The FAS is responsible for providing high-level pre-sale and post-sale support to external and internal customers on all Sony Biotechnology instruments.

Location: Southeast/Mid-Atlantic

JOB RESPONSIBILITIES

• Provide pre- and post-sales support for company products (in person and remote).

• Coordinate and perform product demonstrations, training, and, technical support.

• Conduct seminars, workshops and represent the company at meetings.

• Meet customer requirements (responsive, schedule conscious, etc).

• Provide reports, marketing intelligence and information to supervisor and other company personnel as required.

• Utilize Salesforce.com with regularity by updating contact info, adding notes, customer information, etc.

• Maintain relevant internal communications to optimize business growth and customer satisfaction.

• Monitor and report on market and competitor activities and provide relevant reports and information.

• Attend training and develop relevant knowledge, techniques and skills.

• 50-70% travel required.

• Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above

QUALIFICATIONS FOR POSITION

Your qualifications and experience should include: 

• B.Sc. degree or higher in Biology, Immunology or related life science discipline is required.

• Minimum of 5 years’ experience with multi-laser and multicolor flow cytometry and cell sorting applications is required.

• Experience in spectral flow cytometry is desired.

• Prior core lab or FAS experience is preferred.

• Prior experience with Sony cell sorters and spectral analyzers is preferred.

• Experienced MS Office user.

• Manage time, activities and expenses to optimize productivity and minimize the cost of doing business.

• Prior experience with Salesforce.com is a plus.

• A strong desire to learn new technologies, and to work with a close knit, supportive team.

• All candidates must be authorized to work in the USA and be able for occasional international travel.

The company requires individuals in customer-facing roles to be fully vaccinated against COVID-19.  The Company will consider requests for reasonable accommodations for documented medical reasons and for sincerely held religious beliefs in accordance with applicable law.  Please do not include proof of vaccination status or any indication of a possible request for a vaccination accommodation when submitting your application materials.  If applicable, the Company will follow up with you directly to request proof of vaccination and to discuss any potential accommodations. 

In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology.” 

Benefits:    

SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.   

 What we offer you: 

• Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including