Business Analyst - 100% Remote (REF1666V)

Company Description

Citizant is a leading provider of professional IT services to the U.S. government.  We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values:  Drive, Excellence, Reputation, Responsibility, and a Better Future.  No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

The expected pay range for this position is $120,000 to $135,000 yearly.  The exact pay rate will vary based on skills, experience, and location.

Duties and Responsibilities:

• Conduct interviews, surveys, and workshops using Agile tools and techniques to gather requirements from stakeholders.
• Analyze requirements to ensure they are clear, complete, and unambiguous.
• Document existing processes and design improved ones, often with the help of diagrams and flowcharts.
• Define and document product roadmaps outlining the target state of user journeys representing MVP functionality to be implemented.
• Create and evolve design documentation and artifacts, including product backlog grooming, workflows, task flows, user flows, site maps, annotated wireframes, functional requirements, functional prototypes and research results.
• Envision and define innovative and effective flows and interaction styles to improve efficiency and user productivity.
• Evaluate potential solutions for feasibility and assess their impact on the business and existing systems.
• Act as a liaison between the business stakeholders and the IT team to ensure clear communication and alignment of expectations.
• Assist in the implementation of new systems or processes, including training and support for end-users.

Expected Work Products:

• Business Requirements Document (BRD): A detailed description of business needs and the criteria for solution acceptance.
• Journey Maps: A UX visualization document that showcases the steps a user takes in a process to execute functionality
• Analysis of Alternatives: A document that guides program offices seeking IT capabilities and governance to deliver on proposed technical solutions.
• Functional Specifications: A document that outlines the functionality required to meet the business needs, often including use cases or user stories.
• Technical Specifications: Detailed specifications that IT developers use to design and implement the solution. This could be part of or separate from the Functional Specifications, depending on the organization's methodology.
• Process Diagrams: Visual representations of current and future business processes, using notations like BPMN (Business Process Model and Notation).
• Test Plans and Test Cases: Documents that outline how the solution will be tested to ensure it meets the requirements.
• User Manuals/Training Materials: Guides and materials created to help end-users understand and use the new system or process effectively.
• Status Reports and Dashboards: Regular updates on the progress of the project, including any risks, issues, and milestones.

Qualifications

Required Skillset:

• 5+ years’ experience in gathering requirements, business analysis and synthesizing of data in an agile fashion.
• Strong communication skills are required.
• Stakeholder engagement skills are required.
• Ability to work independently in an autonomous environment.
• Experience creating user manuals, test plans, and test cases.
• Experience working on Agile Teams

Education:

• Bachelor’s Degree in a technical or business-related field of study

Clearance Requirements:

• Must be a US Citizen and reside in the contiguous 48 states.
• Must have the ability to obtain a public trust clearance.

Additional Information

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified