Senior Application Engineer

As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. 

Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner

Hours 

• 8:00 am – 5:00 pm (Mon-Fri) Remote

Compensation

At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, and we are committed to transparency in our pay practices. The estimated annual base salary range for this position is $103,400 - $136,952. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C’s annual incentive plan (AIP), subject to eligibility criteria.

Join Our Team as a Senior Application Engineer!

Are you passionate about Power System Solutions? S&C Electric Company is seeking a dynamic individual to join our Engineering Services team. As a Senior Application Engineer, you’ll be crucial in ensuring continued innovation and supporting our diverse team.

The Power System Solutions (PSS) organization is an integral part of S&C Electric Company, dedicated to providing comprehensive service and support for S&C customers. The organization offers services and solutions that support S&C equipment, including field service, engineering, analytical services, and customer support. These specialized divisions work collaboratively to ensure the delivery of high-quality solutions for customer distribution, transmission and generation interconnection needs worldwide.

The Automation & Protection team manages the delivery of protection and control and automation projects from the pre-sale stage through post-commissioning customer support, involving solution development, design, programming, testing and implementation. The team also provides specialized tier 3 technical support through the customer support process and customer training.

The Senior Application Engineer is responsible for working with internal and external stakeholders to develop and execute configurations of S&C's smart grid automation systems on electrical distribution networks and associated communication technologies for utility and C&I customers.  The Senior Application Engineer is also responsible for technical support and troubleshooting of customer issues and leading customer workshops. 

Key Responsibilities:

·    Leverage expertise in S&C's automation products to be effective in the responsibilities listed.  Products include IntelliTeam Automatic Restoration Systems, IntelliRupter PulseClosers, 6800 Series Automatic Switch Controls and IntelliNode Interface Modules, as well as TripSaver II, EdgeRestore, FMS and IntelliCap Automatic Capacitor Controls.  

·    Test applications in a lab environment with other team members, contractors, consultants, customers etc. 

·    Develop training materials and exercises and conducting training sessions for customers and S&C team members.  

·    Assist customer support teams with customer support requests via telephone and email as well as on-site visits when needed. 

·    Engage with S&C value streams and product development teams to deliver feedback from our customers to improve offerings.  

·    Provide technical guidance and mentorship to peers on project work, customer troubleshooting and internal testing through formal reviews and informal discussions. 

·    Assist in the proposal development process by supplying detailed cost estimates and providing relevant technical insights to ensure a comprehensive and effective submission.

·    Support the Field Service team with advanced commissioning activities and offer customers post-commissioning support over the phone or MS Teams to ensure equipment operates according to customer requirements. 

·    Apply knowledge of industry standards and communication protocols to ensure compliance with automation projects. 

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