Product Manager, Digital Cabin

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

In this position...

Come help build a better world, where every person is free to move and pursue their dreams. Ford Motor Company was built on the belief that freedom of movement drives human progress. It’s a belief that has fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility company, designing vehicles for a smart world that helps people move more safely, confidently, and freely. Ford is experiencing significant business transformation in an ever-changing digital world. We are dedicated to delivering distinctive products and solutions, having an “always on” relationship with customers and continuously improving our user experience. 

Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across Ford Blue, Model e, Ford Pro and Lincoln. Within Integrated Services, our Digital Product Team leads the charge on creating innovative software for our customers. Through listening to customers, research, and a deep understanding of the market, this team leads the future on how Ford can differentiate its vehicles and create experiences customers love. We are looking for passionate product professionals who will continue to help us redefine the future of mobility.

As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customer's experience. This role will be based out of Dearborn, MI.

What you'll do...

• Through listening to customer data and feedback, you will work to define new digital products and features to enhance the customer experience and drive customer adoption for Connect & Engage and Entertainment products, understanding what features are essential for customer adoption and monetization.
• Maintain a comprehensive, technically informed product strategy and roadmap, ensuring integration with the broader product ecosystem and business objectives, while considering scalability, performance, and maintainability.
• Work with a team to define product artifacts (PRDs, PRFAQs, Strategy Documents), clearly articulating product vision, scope, and requirements.
• Drive the end-to-end product lifecycle, prioritizing the product backlog based on technical complexity and business value, fostering agile collaboration with design, engineering, and QA for timely, high-quality delivery with technical excellence.
• Balance business objectives, user experience, and technical feasibility/scalability, delivering robust software products with a bias for action and continuous iteration.
• Work hands-on with the product and business development teams to prioritize, plan, and deliver software that creates excellent user experiences.
• Conduct product experiments, user interviews, and other validation techniques to gather customer and product insights, and analyze data to make informed, data-driven decisions for our customers.
• Proactively identify opportunities for new features and product enhancements that contribute to a holistic and continuously improving customer experience across the Connect & Engage and Entertainment portfolio, attracting and retaining subscribers.
• Support as a liaison, influencing and aligning cross-functional stakeholders across engineering, design, marketing, and business units to achieve shared objectives and execute product plans effectively.

You'll have...

• Bachelor's degree required.
• 5+ years as a product manager, with