CAP Sr. Mgr OTC BPO Depuy
Johnson & JohnsonAbout the role
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Supply Chain DeliverJob Sub Function:
Deliver ExcellenceJob Category:
People LeaderAll Job Posting Locations:
Leeds, West Yorkshire, United Kingdom, Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, West Chester, Pennsylvania, United States of AmericaJob Description:
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.DePuy Synthes is recruiting for a CAP Sr. Mgr OTC BPO DePuy, located in Raynham, MA. St Anthony's Road, Leeds, UK; US248 PA WEST CHESTER - 1302 WRIGHTS LN E;US121 NJ RARITAN - 1000 HIGHWAY 202 S;US244 FL PALM BEACH GARDENS - 4500
Job Overview
The CAP Sr. Manager, Order‑to‑Cash (OTC) Business Process Owner (BPO) for DePuy Synthes is a global supply chain leadership role responsible for end‑to‑end ownership, standardization, and continuous improvement of OTC processes across regions. This role plays a critical part in enabling operational excellence, customer satisfaction, and financial performance by partnering with global supply chain, commercial, finance, and shared services teams.
This position offers the opportunity to influence global operating models, drive process transformation, and support a complex, regulated medical technology business at scale.
Key Responsibilities
Serve as the global Business Process Owner for Order‑to‑Cash, with accountability for end‑to‑end process design, governance, and performance across DePuy Synthes.
Define and maintain global OTC process standards, controls, and documentation aligned with supply chain, finance, and commercial requirements.
Partner with regional supply chain, customer service,
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