Assistant General Manager - Crane Club Restaurant New York

Located in West Chelsea, Crane Club offers a vibrant dining experience led by Chef Melissa Rodriguez with a menu that highlights seasonal ingredients prepared over wood fire. https://taogroup.com/venues/crane-club-restaurant-new-york/ 

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!

The Assistant General Manager assists the General Manager in leading the daily activities of the front-of-house operations and employees in accordance with department policies and procedures, and the management of all front-of-house operations. Interacts with the dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook
• Anticipate and accommodate the needs of the guests
• Ensures the general cleanliness of the front-of-house and the entire venue
• Assists in the decision-making process for interviewing, hiring, and training new applicants
• Responsible for the scheduling, growth opportunities, and employee development of all front-of-house employees
• Works with GM to create job performance reviews
• Responsible for front-of-house operations to ensure quality, safety, beverage recipe accuracy, efficiency, and profitably
• Possesses in-depth knowledge of operational systems, including payroll
• Regulates all executive-level POS functions
• Participates in reviewing the venue’s monthly Profit & Loss statement
• Ensures Department of Health and company sanitation standards
• Ensures that the venue is compliant with all federal, state, and local laws and regulations; and company policies
• Coaches and develops front-of-house employees by setting clear guidelines and expectations
• Ensures that all mechanical systems are in good working order and compliant with all federal, state, and local ordinances.
• Ensures all employees are compliant with all front-of-house standards and procedures
• Possesses in-depth knowledge of all food and beverage menus and the venue
• Ensures that all guest and employee concerns are resolved
• Ensures the reconciliation of all end-of-shift financials
• Practical knowledge in the job duties of all supervised employees
• Communicates clearly and concisely with heart-of-house employees during service
• Ensures the completion of all opening and closing procedures as prescribed by the company
• Attends and leads daily pre-service meetings
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
• Assists in overseeing the replacement or repair of all breakage, or damage of equipment or furniture
• Attends and participates in any training sessions, departmental meetings, or daily pre-service meetings
• Learn by listening, observing other team members, and sharing knowledge while leading by example
• Portrays a positive and professional attitude
• Works as part of a team and provides help and support to all fellow team members<