Product Manager – Settlement & Recon (Xplor Pay US Payments - Remote)

Company Description

At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours. 
 
We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.
 
We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.

Job Description

Join our Xplor Pay vertical to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.

We are looking for an experienced and enthusiastic Product Manager to join a growing Product organization! In this role, you will work closely with architects, developers, and a broad set of internal teams to set and drive our product roadmap, features, enhancements, and our user experience vision across multiple core platforms used to power payments, and process transactions, funding, and settlement. You will help guide the company’s Core Payments product strategy and short- and long-term strategic plans, which center around making life simple for businesses by providing a robust suite of frictionless payment acceptance solutions to meet their customers where they’re at, then building trust through reliable and accurate settlement, funding, and billing.​ To thrive in this role, you will need to take ownership of discovery processes gathering business, customer, and system requirements, developing a deep understanding of pain points, and designing solutions to meet those needs that can then be translated to our development teams for execution and delivery. The ideal candidate will possess knowledge of the payments ecosystem and transaction lifecycle, along with product development experience in an agile scrum environment. Our Product Managers work with technical teams as a critical conduit in conveying business objectives, vision, and expected outcomes sprint-by-sprint.

Essential responsibilities to succeed in this role: 

Product Strategy

• Become a recognized subject matter expert on the functions and uses of our platforms that span payment acceptance, transaction processing, settlement and funding, and reporting, as well as understanding association rules to ensure platform compliance.
• Set, drive, and socialize the product roadmap and backlogs, prioritizing work to deliver the right business value at the right time.
• Facilitate delivery of the product strategy and roadmap for your platforms in collaboration with the US Payments strategic product teams, technology, and internal stakeholders to meet Xplor’s enterprise payments objectives in the region.
• Continuously identify, quantify, and prioritize opportunities to eliminate manual operational tasks to improve workflow and efficiency, particularly on issues that pose financial risk to the organization.

Product Delivery

• Facilitate discovery sessions with business stakeholders and other end users to clearly understand problem spaces, identifying and documenting pertinent product business requirements, in addition to leveraging data analytics and market trends to develop thorough and concise requirements.
• Create supporting materials such as workflow diagrams and UI wireframes to effectively communicate business objectives, concepts, requirements, and acceptance criteria to a technical development team ensuring successful end-to-end delivery of solutions.
• Gather and search technical specifications, payment network documents, bulletins, and data sets to find important information that translates to requirements, or supports research and troubleshooting activities.
• Participate in agile ceremonies such as daily standups, refinement, and sprint planning.
• Perform business requirement User Acceptance Testing as a quality gate, confirming feature and functionality meet expectations for designated area of focus.
• Be a change management advocate, properly planning for releases, creating internal product release notes/documentation, and educating key business stakeholders on new functionality.

Stakeholder Management

• Bridge technical and business worlds as you forge strong and productive relationships with stakeholders across Engineering, Risk, Operations, Marketing, Sales, and Customer Experience to understan