Senior Vice President of Operations

ABOUT ORCHESTRA

Orchestra is a new communications company that helps brands and organizations reach audiences in a more effective and precise way. Its growing team of 700+ storytellers and strategists is shaping what's next in communications, with experience that spans consumer, technology, climate and sustainability, education, healthcare, philanthropy, real estate, travel, hospitality, and arts and culture, to name a few. Since 2022, it’s acquired nine firms, including: BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals. Learn more at: www.orchestraco.com.

People of color, people with disabilities and women are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.

 

ABOUT THE OPERATIONS TEAM

Orchestra’s Operations team is comprised of over 30 experts who specialize in finance, talent, human resources, IT, legal and general operations. The Operations team supports the rapid growth of the firm by proactively identifying operational efficiencies and building the systems and infrastructure to scale sustainably.

 

ABOUT THIS ROLE

Orchestra is seeking a Senior Vice President of Operations who will lead internal projects, support and lead junior and mid-level staff and proactively make process improvements across the firm. This person will work closely with a wide range of staff from senior team leaders to administrative staff. This is a great opportunity for someone who stays cool under pressure and thrives in a fast-paced environment ripe with complex problem-solving opportunities.

Role location: This role is based in our New York, N.Y. office on a hybrid basis. The Operations team is in-office at least three days per week.

 

ACCOUNTABILITIES AND QUALIFICATIONS

As a Senior Vice President on the Operations team, you will...

• Proactively identify opportunities to enhance operational efficiency, leverage technology and optimize processes across the company
• Lead operational integration of acquired companies, ensuring a smooth transition and alignment with the firm's existing systems and processes
• Work cross-functionally with Leadership, Finance, Operations, HR and other teams to successfully drive projects against deadlines
• Lead change management, ensuring successful implementation of company-wide initiatives
• Respond to urgent requests from leadership and build systems to mitigate urgent issues in the future
• Identify opportunities for improvement and eliminate redundancies, especially those with financial impact
• Oversee relationships with key vendors, negotiate contracts and ensure optimal service delivery and cost-effectiveness

Essential skills:

• 5-7+ years of managing operations for a mid to large organization, preferred
• Drive to learn new things and problem-solve off the cuff
• Excellent project management skills with the ability to prioritize work streams and track progress across multiple teams
• Excellent collaboration skills and the ability to contribute within a team setting, including excellent interpersonal and communication skills
• Expert multitasking skills with the ability to handle multiple projects at once, work quickly and meet deadlines in a fast-paced environment with high attention to detail
• Strong writing, editing and research skills with a penchant for paring down and presenting information in a clear and succinct fashion
• Ability to take initiative, maintain confidentiality and exercise discretion
• Excited by building and scaling a growing organization

Preferred skills:

• Experience in public relations
• Experience at a firm or agency
• Experience in mergers and acquisitions

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