Mobile Outreach Case Manager-Addictions Specialist

THE SALVATION ARMY

NORTH AND CENTRAL ILLINOIS DIVISION

Harbor Light

POSITION DESCRIPTION

 

POSITION TITLE:                     Mobile Outreach Case Manager-Addictions Specialist

LOCATION/DEPT:                   Harbor Light

REPORTS TO:                         Director of Community Social Services

FLSA CATEGORY:                  Non-Exempt

STATUS TYPE:                        RFT

PAY GRADE:                           205

PAY RANGE:                           $21.81 - $26.17

 

DEPARTMENT MISSION

To provide leadership using policies, procedures, and available systems to support the Harbor Light Center in meeting the mission of The Salvation Army.

 

PROGRAM/CLIENT ENVIRONMENT

The backgrounds of the clients served by The Harbor Light Program will manifest a variety of inappropriate behaviors.  When this occurs, employees are to respond within the context of the treatment environment of the site.  Employee conduct (actions, dress, etc.) and interactions (conversations, written communications, etc.) with clients must also be within the treatment environment of the facility.    

OUTCOMES

This position will provide outreach, assessment, information, referrals, and direct service to the homeless population who come to the Mobile Outreach Unit.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Assessments are provided of the client’s needs to determine appropriate services. Information and assistance is provided in finding solutions to their homeless situation. Referrals to an appropriate service or agency are made if applicable.
2. Direct assistance in handing out clothing vouchers, coat vouchers, blankets, etc. is given as available.
3. Clients with substance abuse issues are assessed for proper treatment.
4. Relationships are established with a variety of community agencies to find services appropriate for the needs of the clients.
5. Interacts with the homeless population served by the Mobile Outreach Unit to initiate and build relationships.
6. Assists with set up and clean-up of the Mobile Outreach Unit as part of the Mobile Outreach Team.
7. All other duties as assigned.

REPORTING RELATIONSHIPS

This position reports to the Director of Community Social Services.

In contacts related to this position’s duties, this individual acts as a representative of The Salvation Army and its mission.

 

PERFORMANCE MEASUREMENTS

This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy and completeness of accomplishing assigned goals.

 

EDUCATION/EXPERIENCE

• Bachelors’ Degree preferred with a social work major preferred, but other human service fields will be considered.
• CADC or an MSW with a license is required.
• If not CADC certified, able to obtain certification within 2 years of hire.
• Minimum two years’ experience with the homeless population and in substance abuse treatment.

COMPENTENCIES

• A commitment to the mission of The Salvation Army.
• An excellent attention to detail, procedures, processes, and policies.
• A demonstrated ability to manage projects, priorities, and programs in a constantly changing environment.
• A communication and management style that exhibits the principles and values of the Army as well as fosters team relationships and effectively communicates information.
• A flexible style that also displays a willingness to learn.
• Able to work as a team member as well as individually.
• Ability to work cooperatively with supervisor and other support and clinical staff.
• Have an understanding of diverse populations and cultural issues.