Insurance Services Representative

Who We Are:

Woodruff Sawyer has been an industry leader for over 100 years. As a top insurance brokerage, our clients range from small start-ups to some of the most innovative companies in the world. Here, your unique expertise and perspective helps move companies ahead and your career forward.

We believe in supporting the whole lives and careers of our employees. That’s why, through excellent benefits and opportunities, and a genuinely inclusive and collaborative environment, we create the space for you and your career to flourish.

As an employee-owned company, we build toward the next decade, not just the next quarter. Our independence means you answer to great ideas and client success, not short-term profits, while our ESOP program allows you to build long-term wealth and ownership in the company. At Woodruff Sawyer, you own your future.

 

Job Summary:

As an Insurance Services Representative at Woodruff Sawyer, you’ll support account teams by executing administrative tasks related to account management and renewals. This role is highly flexible, with the ability to work remotely and with multiple schedule options. 

What You’ll Do:

As an Insurance Services Representative, you’ll be an integral contributor in supporting the user experience for client requests and will liaison with various stakeholders throughout the organization. You’ll work closely with the Insurance Services Manager and Team Leads, and will collaborate with support service teams to successfully assist with new and existing client accounts. You’ll proactively communicate process related concerns with a focus on continuous improvement for process enhancements.

 

This job is for you, if…

• If attention to detail is your superpower

• You’re extremely thorough, organized, and accurate

• You’re a pro at task management and enjoy the stability of repetitive work

• You have outstanding interpersonal skills, pride yourself in cross-functional collaboration and thrive in written and verbal communication

• You’re passionate about customer service and ensure that you consistently go above and beyond during your interactions with clients and coworkers

• You demonstrate and aptitude for continuous growth and learning  

• You’re passionate about service and team engagement

• You strive to inspire others and enjoy achieving excellent results

 

Experience & Qualifications:

• 1-3 years’ experience in customer service and data-entry administrative support  

• High School Diploma or advanced education

• Proficient with Microsoft Office programs( Word, Excel, Outlook, and PowerPoint) and other workplace technology (Zoom, Slack, etc.). A plus if you have Salesforce experience.

Don’t meet every single preferred qualification? Studies have shown that underrepresented populations are less likely to apply to jobs unless they meet all qualifications. At Woodruff Sawyer we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

 

More About Us:             

Compensation: Anticipated salary between $41,974.00 - $62,055.00. Salary offered will be dependent upon geography, experience, and expertise of the candidate. 

This position is eligible to participate in an incentive program to earn additional compensation with a target equivalent to 8% of salary annually, based on individual and Company performance.

Our benefits include:

• Medical, Dental, and Vision coverage

• 401k Retirement Plan with company match

• Ownership in the company through our ESOP (Employee Stock Ownership Program) and profit sharing

• Paid vacation, holidays, and sick days

• Life Insurance, Short-term, and Long-Term Disability benefits

• Flexible Spending Account (FSA)

• Wellness programs and workplace flexibility benefits

• Professional development and reimbursement programs

• Added perks like discounted event tickets, pet insurance, financial coaching, identity theft protection, milk stork, etc.

Compensation and Benefits are what Woodruff Sawyer in good faith believes are accurate for this role at the time of this posting.

Woodruff Sawyer is an Equal Opportunity Employer.