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QA Engineering Lead
MetaMenlo Park, United Statesfull_timeVerifiedPosted 21 Feb 2026
About the role
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.
Responsibilities
Become a technical expert in the WhatsApp mobile app and source of information to WhatsApp Customer Operations team.
* Drive QA testing and bug bases with internal resources, as well as third–party vendor teams.
* Represent and advocate quality for products and features, assess risks, and formulate test strategies to ensure shipping features with a high quality bar.
* Partner closely with the engineering and product teams in planning, creating, and executing functional, regression, verification, and end to- end release test plans.
* Investigate, triage, and escalate issues surfaced from test runs during feature/product beta and alpha stages.
* Define quality metrics and implement measurement to determine test effectiveness, testing efficiency, and measure the overall quality of WhatsApp’s QA efforts.
* Continuously improve the overall efficiency of the ProdOps QA testing and triaging process, while updating and evolving the team’s workflow’s documentation.
Qualifications
Requires a Bachelor’s degree (or foreign degree equivalent) in Computer Science, Engineering, Telecommunications, Applied Sciences, Mathematics, Physics, Management, or related field, and five years of progressive, post-baccalaureate work experience in the job offered or in a computer-related occupation
* Requires five years of experience in the following:
* Testing and debugging Web or Mobile Application for iOS or Android
* Black Box & White box test strategy planning and execution for both Functional Testing as well as E2E Release Testing
* Testing background in at least one of the following: Functional, GUI, Integration, BAT, Black Box, Gray Box, Exploratory, Regression, or Smoke
* Testing on Mobile platforms: iOS and Android
* Testing on Desktop Operating Systems: Windows, macOS, and Unix/Linux
* Web Technologies: HTML, CSS, REST, JSON, and JavaScript
* Development methodologies: Scrum, Kanban, BDD, and continuous integration
Responsibilities
Become a technical expert in the WhatsApp mobile app and source of information to WhatsApp Customer Operations team.
* Drive QA testing and bug bases with internal resources, as well as third–party vendor teams.
* Represent and advocate quality for products and features, assess risks, and formulate test strategies to ensure shipping features with a high quality bar.
* Partner closely with the engineering and product teams in planning, creating, and executing functional, regression, verification, and end to- end release test plans.
* Investigate, triage, and escalate issues surfaced from test runs during feature/product beta and alpha stages.
* Define quality metrics and implement measurement to determine test effectiveness, testing efficiency, and measure the overall quality of WhatsApp’s QA efforts.
* Continuously improve the overall efficiency of the ProdOps QA testing and triaging process, while updating and evolving the team’s workflow’s documentation.
Qualifications
Requires a Bachelor’s degree (or foreign degree equivalent) in Computer Science, Engineering, Telecommunications, Applied Sciences, Mathematics, Physics, Management, or related field, and five years of progressive, post-baccalaureate work experience in the job offered or in a computer-related occupation
* Requires five years of experience in the following:
* Testing and debugging Web or Mobile Application for iOS or Android
* Black Box & White box test strategy planning and execution for both Functional Testing as well as E2E Release Testing
* Testing background in at least one of the following: Functional, GUI, Integration, BAT, Black Box, Gray Box, Exploratory, Regression, or Smoke
* Testing on Mobile platforms: iOS and Android
* Testing on Desktop Operating Systems: Windows, macOS, and Unix/Linux
* Web Technologies: HTML, CSS, REST, JSON, and JavaScript
* Development methodologies: Scrum, Kanban, BDD, and continuous integration
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