Medical Assistant-Urology/Full time, 40 hours per week/M-F

At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet ® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health and the Medical Group your choice.

Performs a wide variety of cross-coverage duties to provide clerical and/or clinical support to physician practices including but not limited to patient reception, flow and care. Maintains patient electronic records and insures adequate office and medical supplies for assigned areas. Explains policy and procedure and routes patient information. Answers phone calls and assesses as necessary. Works closely with Centralized Appointment Scheduling to assure patient levels are maximized. Provides clinical support as assigned under the direction of the Medical providers.

Assists With Patient Care and Maintains Clinical Areas

• Delivers on-site care for patients under Medical Provider direction
• Assists in the delivery of patient care such as suturing, wound care. Debridement, etc.
• Assures callbacks to patients under medical direction are in accordance with protocol
• Responsible for restocking exam rooms as necessary with instruments and medical supplies
• Cleans and prepares exam rooms per protocol; sterilizes instruments as necessary
• Monitors and arranges for proper disposal of lab and medical waste/supplies
• Performs quality controls and maintains records for lab equipment/refrigerators
• May be required to float to other areas as required by business needs

Collects Patient Data and Materials When Working in Clinical Capacity

• Obtains health history and base line patient data from patients
• Performs routine physical assessment functions such as blood pressure, temperature, pulse, visual test, EKG, Pulmonary Function Test
• Collects urine and blood samples in accordance with established protocols
• Uses discretion in disseminating patient information to outside sources
• Performs simple lab tests (CBC, glucose, HKL, etc.) per policy and procedure
• Reviews patient record for completeness prior to visit
• Provides entries to patient records as necessary in preparation for provider review
• Monitors the return of lab/test results. Assures all results requested are complete and available for provider review

Ensures Specialist Authorization and Certifications Are Completed For All Visits

• Responsible for obtaining all authorizations for the specialist within 24 hours of the visit
• Accurately documents all authorization data in system
• Identifies “carved out” insurance benefits on a case by case basis and documents accordingly
• Effectively provides patient information to insurance companies to secure medical necessity for treatment plan documented by the provider
• Is competent in scheduling diagnostic tests and procedures/surgeries required by specific practices/specialties as designated by manager

Performs Administrative Support Duties:

• Performs various reception duties: answers phones, processes patients and accurately reviews/enters d