Senior Account Director

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. 

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. 

Role: Senior Account Director 

Location: New York, United states 

About the role: 

You'll be the strategic partner behind our client's business success, ensuring that our capabilities are perfectly aligned with their ambitious objectives. Working at the intersection of brand strategy, creative execution, and commercial growth, you’ll translate complex business challenges into inspiring briefs that unlock exceptional creative solutions. We’re looking for someone who can nurture senior client relationships while challenging conventional thinking, identifying opportunities to expand our impact and strengthen the partnership.

The Senior Account Director will provide senior internal leadership, set strategic direction, drive cross‑team collaboration, and manage and mentor a Senior Project Manager and Senior Account Manager to ensure high‑quality delivery and client satisfaction. Success means satisfied clients who see us as an indispensable extension of their team, driving growth for their business and ours

What you will be doing: 

• Lead strategic client relationships at the senior level, positioning the team as a true business partner 
• Create account growth strategies that expand our partnership and maximize value delivery 
• Spearhead commercial initiatives that drive revenue growth while delivering client success 
• Contribute to financial forecasting and internal revenue management activities 
• Collaborate with creative, strategy, and production teams to deliver integrated solutions 
• Transform client business challenges into opportunities for creative innovation 
• Shape strategic recommendations that align with client business objectives 
• Stay ahead of industry trends to identify growth opportunities for ice cream brands 
• Deliver compelling presentations and proposals that secure client buy-in 
• Build and mentor account teams, fostering a culture of client service excellence 
• Drive continuous improvement in how we partner with the client

What you need to be great in this role: 

• You’re deeply online — TikTok, Pinterest, YouTube, Reddit, Twitter, niche forums — and you know the difference between a moment and a movement. 
• You’re fluent in campaign development and content ecosystems — from Super Bowl-scale to scrappy UGC-style. 
• You’ve led teams before and know how to coach, mentor, and raise the bar for others. 
• You’re AI-curious (if not AI-fluent) — and you’ve started integrating tools into how you think, brief, and ideate. 
• You’re a strong presenter, a natural collaborator, and the kind of person who makes clients feel both inspired and understood. 
• A proven track record in senior account leadership, with strong experience managing prestigious consumer brands 
• Strategic vision that connects creative solutions to tangible business outcomes 
• Proven ability to grow accounts and expand client relationships 
• Expertise in translating business challenges into effective creative briefs 
• Experience leading client partnerships for major consumer packaged goods brands, ideally in food or beverages 
• A talent for senior stake