EBS Analyst Assistant
Johns Hopkins UniversityAbout the role
IT@JH Enterprise Business Solutions (EBS) is seeking an EBS Analyst Assistant who will compile and analyze data to help EBS make informed decisions and update functional design specifications, team knowledge base articles, and business logic for changes/modification of ERP platform. Position may additionally assist with developing project plans in Smartsheet, analyzing system configuration and identifying needed data cleansing for new ERP implementation. May also be responsible for distributing/developing reports for several ongoing projects to identify cost-saving opportunities and areas for improvement.
Specific Duties & Responsibilities
- Conducting research and compiling data about JH Business trends.
- Analyzing data to identify patterns and/or inconsistencies.
- Supporting the EBS analysis team(s) in developing business plans and strategies.
- Creating technical/business reports and manuals for team & end-users.
- Evaluating and testing new system resources and processes (QA).
- Developing workflow charts or documentation for system changes.
- Interviewing teams and business partners to capture and document business process flows.
Minimum Qualifications
- High School Diploma or graduation equivalent.
- Demonstrate basic knowledge of computer systems, applications and interfaces as acquired through courses toward a degree program in Business Administration, Information Technology, Computer Engineering, or other related field(s).
Preferred Qualifications
- Experience with Microsoft Office products: Teams, Forms, Excel.
- Experience with Smartsheet a plus.
- Excellent critical thinking and problem-solving skills.
- Good written and verbal communication skills.
- Detail-oriented with strong organizational skills
Classified Title: Computer Support Assistant
Job Posting Title (Working Title): EBS Analyst Assistant
Role/Level/Range: ATO 37.5/02/OC
Starting Salary Range: $15.50 - $25.00 HRLY (Commensurate with experience)
Employee group: Casual / On Call
Schedule: Varies
Exempt Status: Non-Exempt
Location: Remote
Department name: IT@JH Enterprise Business Solutions
Personnel area: University Administration
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