DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Clinical System Informaticist

Job Location:

Address:

501 N. 24th Street, Phoenix, AZ 85008

Posting Details:

Salary: $98,000 

Grade: 25

Job Summary:

The Clinical System Informaticist is a critical role within the Quality Assurance & Performance Improvement (QAPI)
Department at the Arizona State Hospital (ASH). This position serves as the primary liaison between clinical operations and information technology (IT), ensuring that the electronic health record (EHR) systems, workflows, and documentation standards effectively support safe, efficient, and high-quality patient care.

The role leads and supports clinical system design, optimization, and implementation efforts by partnering with interdisciplinary stakeholders, including Nursing, Medical Staff, Executive Leadership, IT, Training & Education, Social Work, Psychology, and Compliance. The Clinical System Informaticist is responsible for requirements gathering, workflow analysis, system configuration, and user-centered design to enhance EHR functionality (i.e., Avatar), reduce inefficiencies, and align with regulatory and patient safety standards.

Key responsibilities include facilitating Joint Application Development (JAD) sessions, developing workflow diagrams and training materials, supporting system testing and implementation, and promoting adoption through education, rounding, and end-user support. The role also collaborates with analytics teams to advance data-driven decision-making and performance improvement initiatives.

This position plays a vital role in bridging clinical practice with technology, driving continuous improvement, strengthening documentation integrity, and ensuring that health information systems enable optimal patient outcomes and operational excellence.

Job Duties:

- Promotes understanding and effective use of technology, specifically Avatar, the Hospital's EHR, through high-visibility rounding, user group support, coaching end users, and partnering with T&;E for training opportunities. Promotes understanding and effective use of technology, specifically Avatar, the Hospital's EHR, through high-visibility rounding, user group support, coaching end users, and partnering with T&;E for training opportunities. Participates in solution evaluation, tracks, audits, monitors, and implements action plans.

-Evaluates current workflow processes within the EHR and evaluates alternative solutions to reduce redundancy and increase efficiency in clinical documentation, while upholding regulatory standards.

-Performs educator functions. Provides clinical application training in collaboration with T&;E, ensuring end users have the knowledge and skills to properly navigate and document in the EHR. Implements communication and education plans in conjunction with clinical educators and leadership for current staff and new hires to ensure changes to the EHR are implemented.

-Maintains ongoing user communication and support to ensure user competency and obtain information on usage of the system and workflow concerns through established, regular scheduled rounding. Collaborates with end-users to help define issues and enhancement opportunities within the EHR. Provider project support in conjunction with project leadership for development and support of new and existing IT clinical applications.

-Collaborates with IT teams and leaders in EHR-related projects. Works with IT teams on requirements gathering, development, testing, training, and training.

-Performs Advocate functions. Operational collaboration with users, service area leadership, and IT field services to resolve conflicts between workflow and the EHR. Supports staff in the use of existing technology in a manner that promotes maintenance of patie