Director, Head of Agency -North America

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap Inc. is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We are looking for a Director, Agency to lead our North America Agency Team!  You will build and lead a team that partners with the world's leading Agencies who are using Snap’s suite of organic and paid products. Based in New York or Los Angeles, you will manage a group of Agency Managers, develop deep and trusted relationships with Agency executive leadership, be able to work in dynamic, ever changing markets, and possess a strong understanding of the digital media landscape.

What you’ll do: 

• Build and execute a strategy in partnership with key internal stakeholders and leveraging your agency and holding company relationships to generate and accelerate revenue growth

• Develop and maintain strong relationships with clients at the senior/C-level, and developing a deep understanding of what these clients need to move their businesses forward

• Deliver industry thought leadership and develop status as a trusted leader by executives at agencies and brands in the region

• Own and be accountable for Agency quarterly and yearly revenue goals, salesforce management and deliver KPI-driven measurement strategies

• Drive process improvements that increase the level and quality of service for our customers while decreasing the cost of sales.

• Firmly establish Snapchat as a business driving platform in the eyes of Agency executive management with a focus on scaling product priorities

• Hire, develop and lead a team of professionals partnering with agencies to help them find success on Snap using a combination of organic and paid products.

• Lead a team of managers and ICs to drive revenue growth across North America

• Build, train and maintain a high performing team through consistent feedback, communication and support 

• Build a culture of sharing and disseminate best in class work across the team and broader organization

• Develop strategic education tracks to address Agency knowledge gaps

• Work with our global agency team to execute our global holding company strategy, aligning with the priorities of the largest agency networks in North America.

Minimum qualifications: 

• Bachelor’s degree (or equivalent experience) in business administration or similar field

• Minimum 15 years of experience in sales, agency leadership, media, or digital advertising.  

• Minimum 3 years of team management experience

• Deep understanding of how agencies & brands market and measure success.

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