Client Audit Specialist, Sr. - Remote

Our work matters. We help people get the medicine they need to feel better and live well.  We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

Client Audit Specialist, Sr. - Remote

Job Description

As a member of the Client Audit Management (CAM) team, the Client Audit Specialist, Sr is accountable for managing regulatory and/or client-initiated audits. This role maintains a thorough understanding of the purpose and protocols of various audit types and serves as a CAM process/subject matter expert supporting the navigation of the end-to-end audit process. The Advisor seeks and obtains additional expertise as indicated from respective Compliance and operational subject matter experts to meet the applicable regulatory, client, and/or functional audit expectations and provides mentorship, training and support to the Client Audit Specialists and/or Analysts. This role may also provide strategic advice and consultation regarding audit management to CAM and business partners.

Responsibilities

• Serve as internal expert for various regulatory and/or client-initiated audit types, processes and protocols; assess audit process documentation and data files and identify and consult on department enhancement initiatives to ensure accurate and thorough training and procedural materials are available and maintained; serve as trainer and mentor for the Client Audit Specialists  and Analysts
• Review and interpret audit requests to determine scope, impacted business areas and stakeholders, and evidence necessary to fulfill and manage the audit request; support CAM leadership in determining audit assignments, evaluating complexity, audit status and team capacity
• Develop and maintain key internal and external relationships to effectively provide audit management consultation regarding the streamlining of work activity, creation of efficiencies, and promoting consistent, timely and accurate completion, reporting, or submission of audit deliverables
• Monitor audit progress and proactively identify and mitigate risks (including performance guarantee implications) to audit completion; appropriately escalate to department leadership or operational stakeholders and provide remediation recommendations to prevent delays or future findings
• Ensure stakeholders have a thorough understanding of their audit-related responsibilities, are accountable to producing deliverables accurately and on time, and are informed of relevant audit status updates or changes
• Ensure thorough audit records are developed and maintained, with emphasis on accuracy, relevance, and timeliness; prepare necessary documentation for audit activities including deliverables, reports, findings and recommendations; provide clear and concise audit result communications to internal and external stakeholders and department leadership as necessary; serve as peer reviewer and provide quality checks for CAM staff
• Demonstrate high-level project management and organization capabilities by effectively communicating and leading audit strategy, deliverables, requirements, milestones and accountability, from the point of audit intake through the entire audit
• Conduct operational audit management training to support audit readiness throughout the organization and support CAM onboarding and staff development
• Other duties as assigned

Minimum Qualifications

• Bachelor’s degree in Business, Health Care Services or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required
• 5 years of relevant  work experience in compliance, operations, or external audit within a regulated environment
• Must be eligible to work in the United States without need for work visa or residency sponsorship

Additional Qualifications

• Strong verbal and written communication, and presentation skills; ability to effectively distill complex information into clear and compelling presentations and leadership briefings
• Excellent interpersonal skills, with the ability to effectively facilitate meetings, resolve conflict, build consensus, establish rapport and collaborate effectively across departments, internally and externally, and at all levels within an organization; ability to confidently represent the business and interact with external entities
• Demonstrated critical thinking and analysis skills, with proven ability to navigate ambiguous, complex and challenging situations while maintaining professionalism, tact, and empathy
• Strong organization and prioritization skills, strong attention to detail, and the ability to simultaneously manage multiple, complex projects, under pressure and strict timeframes, without