Assistant Director of Food Access & Agriculture (FAA) - Greenmarket Operations

Description

Assistant Director of Food Access & Agriculture (FAA) - Greenmarket Operations

Organization Information 

GrowNYC is a 55-year-old environmental nonprofit organization helping more than 3 million New Yorkers by providing essential services and taking action to make NYC a livable city, one where every person can enjoy a healthier, more sustainable life. GrowNYC Programs include: 

• Our network of Greenmarkets, Farmstands, and the work of GrowNYC Wholesale ensure that all New Yorkers have access to the freshest, healthiest local food. 
• We build and support community and school gardens through volunteer days, technical assistance, training, grants and more. 
• We provide 70,000 children each year with programs that provide meaningful interactions with the natural environment. 

ASSISTANT DIRECTOR OF FAA - GREENMARKET OPERATIONS (Full-time)

Position Summary

The Assistant Director of Greenmarket Operations oversees day-to-day operations for GrowNYC’s 45 farmers' markets throughout the five boroughs of New York City.  This role is responsible for advancing operational excellence and program strategy to ensure the long-term success and sustainability of all markets. The Assistant Director oversees operational management, staffing systems, and budget and fiscal management.  Reporting to the Director of Food Access & Agriculture, this position will spend time at GrowNYC’s Greenmarket sites and at the GrowNYC office.

Requirements

Assistant Director of FAA Responsibilities (Include but are not limited to):

Operations, Program Management, and Administration

• Oversee market assignments and reservations for 200+ Greenmarket Producers across 45 Greenmarket sites, using GrowNYC’s custom-built FileMaker database. 
• Work with the Greenmarket Inspections and Compliance team to develop and guide internal processes for the intake, processing, and approval of Greenmarket Producer applications.   
• Work with the Greenmarket Inspections & Compliance team, the FAA Director, and the Farmer & Community Advisory Committee (FCAC) to create, improve, and interpret market rules and regulations, as well as consistent enforcement protocols.   
• With assistance from the Greenmarket Administrative Senior Advisor, develop and manage FAA’s FileMaker Database system.  
• Advise and supervise appropriate staff coordinating with City agencies, neighborhood partners, and community organizations on all operational aspects of GrowNYC’s food retail locations, including permits, contracts, construction, parking issues, and ongoing logistics.
• Ensure GrowNYC’s adherence to the operations-related terms and conditions of its License Agreement with the NYC Department of Parks. 
• Organize and facilitate weekly operations meetings to coordinate communications and logistics amongst market staff.
• Perform administrative duties and attend in-office and virtual staff meetings. 
• Attend Community Board and local neighborhood meetings as needed.

Staffing Management and Supervision

• Supervise the Greenmarket Operations & Logistics Manager, five (5) Greenmarket Regional Managers and the Union Square General Manager, including onboarding, training, coaching, and conducting weekly one-on-one meetings.
• Work with the Greenmarket Staffing and Administrative Manager on the Greenmarket staffing plan, scheduling processes, and overall Greenmarket staffing strategy.  
• Work conjunctively with Greenmarket Regional Managers, the Union Square General Manager, Greenmarket Staffing &  Administrative Manager, and HR to issue Corrective Action Notices (C.A.Ns) and Performance Improvement Plans (PIPs), as needed.

Program Strategy and Market Development

• Develop and execute an operations and program strategy aligned with organizational goals.
• In collaboration with the FAA Director, drive the strategic direction of Greenmarket operations, including identifying and approving new Greenmarket locations that respond to community and farmer/producer demand and address food access needs. 
• Work with the Farm Business and Marketing Specialist on the outreach and recruitment of new  farmers and producers, ensuring a streamlined, supportive experience for farmers and producers
• Oversee the development of site selection and sustainability guidelines based on anticipated and established site performance and metrics to optimize responsiveness to neighborhood food access needs, site success, and farmer and producer long-term financial sustainability. 
• Work with the FAA Director to build and oversee Key Performance Indicators (KPIs) for Greenmarket Operations to measur