Principal Site Reliability Engineer

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world.  As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Uses advanced experience to lead more complex projects from end-to-end that are focused on managing and maintaining optimum platform infrastructure performance, reliability, and security using SRE practices, observability tools, manual and automated procedures, documentation, people and processes and continuous delivery(CI/CD) tools, processes, and designs. Leads the development and delivery of complex services to automate monitoring activities and provide critical information to facilitate response and resolution of performance and availability issues and incidents. Leads the delivery of standardized and scalable software tools to ensure that systems operate without interruption at optimum performance and leads project teams through out the deployment process. Troubleshoots and analyzes service disruptions to determine the root cause of issues and develop solutions for improved reliability.

• Designs architectures and creates software to improve the availability, scalability, and efficiency of the service at very large scale
• Acts as the subject matter expert for building and maintaining observability/monitoring for the application, monitoring key performance indicators, maintaining alerting, and continuously improving visibility.
• Evaluates and improves the security, monitoring & reliability of the deployed systems
• Designs and implements solutions to identify strategies that increase system reliability and performance through on-call rotation and process optimization
• Authors and maintains technical reviews and documents findings for future informed decision making
• Designs and implements diagnostics infrastructure framework to improve product quality
• Owns, triages, investigates, and resolves service issues with emphasis on broad communications, learning, and teaching throughout the process
• Defines and drives change management, continuous integration, and deployment best practices
• Mentors, develops and delivers training to the engineering team on new systems, protocols, and best practices
• Drive and coach others through reviews of design, code, and test cases
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires deep functional and Centene specific knowledge with 6 – 8 years of related experience.

Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

• One or more of the following skills are desired.
• Experience with Linux Operating System; Operating Systems; Unix Operating System; Windows Operating System
• Experience with Other: Experience with observability/monitoring tools such as Splunk, Dynatrace, Elastic, New Relic, Prometheus, Grafana
• Experience with Other: enterprise level CICD Tools such as Ansible, Jenkins, Cloudbees, OpenShift
• Experience with Other: working in public cloud platforms like AWS and Azure
• Experience with Programming Tools
• Experience with Other: building and operating highly scaled applications
• Experience with MongoDB; MySQL; Oracle Database Management System (DBMS); PL SQL; SQL (Programming Language)
• Experience with Other: varying code repositories, auto deployments, branching with tools such as Gitlab, Bitbucket, Subversion
• Experience with Other: IT service management tools such as Service Now, Atlassian, BMC

Soft Skills:

• Seeks to acquire knowledge in area of specialty
• Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Ability to work independently
• Demonstrated analytical skills
• Demonstrated project management skills
• Demonstrates a high level of accuracy, even under pressure
• Demonstrates excellent judgment and decision making skills
• Ability to communicate and make recommendations to upper management
• Ability to drive multiple projects to successful completion
• Possesses technical aptitude

Pay Range: $119,100.00 - $220,500.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition