Temporary Appointment for Human Resources Associate (Curriculum Developer/Instructor), GS-6, Global Shared Services Centre, Budapest, Hungary

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a calling.

We are committed, passionate, and proud of what we do. Promoting the rights of every child is not a job, it’s a calling.

UNICEF's Global Shared Services Centre (GSSC) in Budapest, Hungary provides services to UNICEF offices globally in the areas of Finance, Human Resources, Payroll and Information Technology. For more information about GSSC please visit our webpage at Global Shared Services Centre (GSSC)  and check this YouTube.

Our mission is to be a Centre of Excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF's programme results worldwide.

The Global Learning Centre (GLC) was established as part of the GSSC to develop and deliver training for UNICEF staff globally.

How can you make a difference?

UNICEF GSSC and UNICEF ICTD are seeking an HR Associate (Curriculum Developer/Instructor) to design and develop both online e-learning and face-to-face curriculum development using a variety of development tools, with a special focus on designing Information Security Learning and Awareness materials.

The HR Associate will present curriculum both face-to-face at the GSSC facility and via the broadcast studio to UNICEF staff worldwide.

Key functions/accountabilities:

1. Work with Subject Matter Experts (SMEs) to identify learning needs 

• Support the identification of learning needs within UNICEF
• Collaborate with SMEs to understand the learning needs and to determine the best method for presenting learning initiatives 

1. Develop learning and awareness solutions in Information Security

• Develop concept papers on programme needs 
• Design tailored modules for high-risk groups
• Create awareness materials such as videos, infographics, images and bulletins for Information Security Awareness, both targeted at all staff and at specific groups
• Design and develop learning initiatives tailored to the identified high-risk groups (including self-paced learning modules and visuals for live delivery)
• Work with SMEs to prove and refine content as required 
• Update the office’s intranet SharePoint sites as needed
• Share learning materials and programmes on Agora

1. Update the mandatory course on Information Security Awareness

• Coordinate with SMEs to assess the needs for an update
• Work with SMEs to develop the new content
• Coordinate with the Agora team for publishing and launch

1. Use of latest methods and technology to develop innovative learning outputs  

• Support the HR Manager by carrying out background research on lessons learned for knowledge development and identification of best practices 
• Research and report on best and cutting-edge technologies for learning development 
• Develop expertise in the recommended tools for development

1. Support in monitoring and reporting

• Support in creating reports, updates, presentations and other awareness materials tailored for regional and country offices
• Update dashboards and analytics, and basic data consolidation and wrangling (i.e. quarterly phishing simulations results)

1. Deliver live training as needed (using classroom and/or webinar modalities)

• Work with administrative support to schedule the delivery of course content
• Ensure course session information is updated on the office’s intranet (SharePoint), the learning platform, and in calendars
• Deliver in-person and webinar training to UNICEF staff worldwide as needed.