Elective Care Admissions Booking Officer, Gynaecology

The closing date is 2nd Jan 2025

Job summary

We are looking for an enthusiastic, self motivated and highly organised individual with excellent communication skills to join the inpatient. Admissions Booking Team in Elective Care based at Yeovil District Hospital within the Gynaecology unit.

Benefits of working for us:

Working for a Trust voted 1st for Health and Well-being across the UK (NHS staff survey)

Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements

Discounts for local and national retailers

Dedicated well-being services for all employees

Flexible working where possible

Minimum 27 days annual leave per annum, plus Bank Holidays

Main duties, tasks & skills required

You will liaise with Consultants and their teams to ensure patients receive timely and appropriate dates for surgery according to their care pathway, national and local targets and the Trust Patient Access Policy. You will be the first point of contact for patients and service users providing an in depth knowledge of inpatient scheduling procedures for their speciality for Yeovil District Hospital. You will provide a full and comprehensive administrative service for the management of inpatient admissions for planned surgery. 

About us

Yeovil District Hospital is now part of Somerset NHS Foundation Trust. As an organisation, the NHS offers a wide range of benefits including flexible working, pension contributions, market leading annual leave allowance, career progression, and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts. The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London. There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will experience the best of both in Somerset, the countryside and the cosmopolitan - there is truly something for everyone. 

Job description

Please see attached Job Description & Person Specification for further details of duties and responsibilities. 

Person specification

Qualifications

Essential

• 4 GCSEs or equivalent qualifications including English Language Grade A-C.

 

Desirable

• NVQ level 3 in Business Administration or Customer Service or equivalent qualifications or relevant experience

Experience

Essential

• Proven experience of providing customer focused service.
• Proven experience in an administrative role.
• Proficient IT skills including keyboard skills and experience of Microsoft packages
• Proven experience of effective communication including with distressed, anxious or angry individuals and able to escalate where appropriate

 

Desirable

• NHS experience

 

For help with your application, contact: 

Ruth Robson 

ruth.robson@somersetFT.nhs.uk 

 

Pay scheme

Agenda for Change 

Band

Band 3 

Salary

£24071.00  to £25674.00 Yearly 

Contract

Permanent 

Working pattern

Full-Time 

Reference number

184-OL-OR-1352 

Job locations

Yeovil District Hospital 
Higher Kingston 
Yeovil 
Somerset 
BA21 4AT 

Attachments

Job Description   Band 3 Gynaecology Booking Officer YDH.docx – 547KB Opens in a new window
Converted File Band 3 Gynaecology Booking Officer YDH.docx.pdf – 308KB Opens in a new window