Salesforce Business Analyst/Admin

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Salesforce Business Analyst/Admin based in Brazil.

In this role, you will act as a key connector between business stakeholders and technical teams, ensuring that Salesforce-driven CRM processes are effectively designed, implemented, and continuously improved. You will translate business needs into clear user stories and functional requirements that guide scalable technical solutions within the Salesforce ecosystem. Working in a fast-paced, Agile environment, you will contribute to shaping CRM enhancements that support sales and customer service operations. Your work will directly influence how business processes are optimized, delivered, and adopted across global teams. You will collaborate closely with product owners, developers, and infrastructure teams to ensure alignment between business goals and system capabilities. This is a highly collaborative role requiring strong analytical thinking, communication skills, and hands-on Salesforce expertise.