Sr Consultant, Program & Change Enablement (Middle Market Change Enablement Leader)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This Sr Consultant, Program and Change Enablement (Middle Market Change Enablement Leader) will be part of the Middle Market Ops and Transformation Team.  The role will be hands on for two of Middle Market's largest programs (Future State of Underwriting and Policy Center) and will be consultative to all change initiatives across Middle Market. The person in this role can work remotely or in a hybrid environment if near an office.  Must be able to work core hours of stakeholders.

Preferred skills and experience include:

• Strong knowledge of middle market commercial lines underwriting and underwriting process is required

• Proven ability to act as a change agent, distilling complex information and communicating it effectively to diverse audiences

• Skilled in stakeholder analysis, with the ability to identify, assess, and engage key stakeholders

• Experienced in evaluating and coaching on messaging, ensuring alignment with strategic goals

• Adept at understanding audience needs and anticipating the impact of change on various groups

• Exceptional written and verbal communication skills with the ability to tailor messaging to different audiences

#LI-TH1

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Job Description Summary

Are you a change agent who is process focused and detail oriented? Do you thrive in a busy, engaging work environment? If so, we want to know more about you!

As a Senior Consultant, you'll lead design, planning and implementation of change strategies across the enterprise. This work includes implementation of the largest, most critical projects. You'll focus on application of emerging industry trends in portfolio management, program management and change management to drive business results.

Job Description

Key Responsibilities:

• Develops and manages deployment of change strategies. Builds enterprise program and change management methods, governance, frameworks, tools and learning modules to evolve the enterprise change portfolio management capability. 

• Drives implementation of change enablement plans. Ensures successful completion of multiple simultaneous projects that cut across channels, businesses and companies. 

• Consults with leaders from multiple business units, most heavily impacted by change, to ensure successful completion of business capability improvement programs. 

• Partners with executives and program leaders to secure strong sponsorship and key constituent support to drive the change strategy. 

• Proactively builds and participates in program and change enablement networks to encourage capability uplift and proliferation of program and change competency and community. 

• Ensures knowledge development in program and business unit leaders, including working knowledge and pragmatic application of program and change management methods and tools to deliver program results and achieve business unit objectives.

• Coordinates budget development; submits budget to leadership for approval; adjusts spending and resource allocation as new challenges arise.

• Helps and coaches the internal staff, provides functional advice or training to less experienced team members and facilitates planning activities.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to AVP or VP and may have small team of direct reports. 

Typical Skills and Experiences:

Education: Undergraduate studies in business, applied management or related field; related graduate studies preferred.

License/Designation/Certification: Project Man