Senior Staff AI Security Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The ServiceNow Security Organization (SSO)

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact 

We’re looking for an experienced Senior Staff AI Security Engineer to join our team.  This person will be responsible for helping build and design solutions for LLM Model Scanning and security concerns.  

You’ll work at the intersection of application security, AI governance, and advanced ML frameworks, helping shape enterprise-level standards for safe and responsible AI adoption. 

 

**PLEASE NOTE**:  This role requires a minimum of 2 days per week in our San Diego, Chicago, Toronto or Montreal ServiceNow Offices.  Please do not apply if you cannot meet this requirement.  Thank you 

 

Core Responsibilities:

• Design, and solve cutting edge AI security problems for LLM Models built in ServiceNow within the Application Security space 
• Research emerging LLM Model threats, and methods to reduce risk for an enterprise organization 
• Creating policies, standards, and recommending enterprise level controls for reducing AI or LLM Model security risks. 
• Maintain, build, and keep services within acceptable SLA standards for reliability and operational excellence 

Qualifications

Key Requirements: 

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 
• 12+ Years of experience as a Security Engineer 
• Strong experience having built a GenAI product and put into production 
•  Expert in Application Security Concepts & Tools (Such as SAST, DAST, SCA, OWASP Top Ten, SDLC) 
• Proficient in DevSecOps practices and concepts, such as CI/CD Pipeline Security, container security 
• Proficient in Cloud Services and Infrastructure 
• Expert in programming languages such as Python, Rust or Go, and Juypter notebooks 
• Proficient in ML frameworks such as PyTorch, TensorFlow, HuggingFace 
• Strong understanding of AI Governance, privacy, compliance frameworks 
• Strong understanding of AI Model development, adversarial attacks (evasion, poisoning, backdoors) of models, prompt injection, and LLM misuse 

Stretch Requirements: 

• Familiar with Jenkins 
• Experience building security scanning tools such as SAST, DAST, or SCA 
• Familiar with ServiceNow Development 
• Experienced in integrating vendor security tools into custom enterprise solutions 
• Bachelor's or Masters degree in Computer Science, Artificial intelligence, or a related field 

#SecurityJobs 

 

For positions in this location, we offer a base pay of $178,000 to $311,500, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. 

 

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

 

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees d