Supervisor Gordon Ramsay

ESSENTIAL JOB FUNCTIONS:

· Supervise and coordinate all FOH staff

· Oversee guest services and resolve issues

· Ensure a high quality of customer service and guest relations

· Train and manage FOH/Bar personnel

· Adhere to all safety and sanitation regulation

· Motivate staff to ensure highest level of energy and sales

· Excellent leadership skills with the ability to motivate and inspire a team

· Oversee alcohol ordering, pricing and bar inventory on daily/weekly basis

· Hire, train and develop FOH/bar staff

· Ensure all alcohol policy and procedures are adhered to

· Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.

· Creating effective schedules and quickly resolving conflicts to ensure that restaurant is well staffed during peak hours.

· Hold weekly staff meeting to resolve issues.

· Work with owners as a partnership on all aspects of business

· Strong knowledge of food production, kitchen management, and the food industry

· Proven track record in delivering exceptional customer service

· Strong organizational and multitasking abilities

 

QUALIFICATIONS:

· Work requires effective communication in English, both verbal and written form in a professional manner.

· Must present a neat and professional appearance.

· Work requires flexibility to work various shifts.

· Work requires visual abilities needed to safely operate motorized equipment.

· Work requires attention to detail and must have visual capabilities needed to inspect work upon completion to avoid leaving deficient work.

· Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

· Must be able to obtain a required Virginia Lottery Non-Gaming License.

 

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

· Fast paced, high volume environment involving constant public.

· Requires standing, walking, and lifting a minimum of 15-20lbs repeatedly.

· Shifts may vary based on business needs.

· Must be able to tolerate secondary tobacco smoke.

 

I understand the Casino and its surrounding areas are under constant surveillance, and that as an employee of Caesars Virginia, I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.