Senior Security Coordinator - Credentialing JFK Airport

NOTE: The selected candidate will be required to undergo a background investigation conducted by the Port Authority Police Department (PAPD)

About the Role

In this role, the Senior Security Coordinator will assist the principal Senior Security Coordinator in the issuance of Airport Security ID (SIDA) badges.  This critical security position must ensure that John F. Kennedy International Airport (JFK) Credentialing Office’s badging process complies with all TSA and Port Authority security regulations and policies, as well as ensuring the office meets the agency’s Customer Experience standards.  This position may require rotating shifts and on call evening and weekend.  It is a position of high trust and is responsible for confidential and sensitive security information. This position requires TSA security clearance.

Responsibilities

• Assist in the management of the day-to-day operation of the Security Credentialing Office and supervise the performance of contract and PA clerical staff in the Office.
• Develop and enforce security protocols to ensure Security Credential issuance procedures comply with Transportation Security Administration (TSA) Regulations and Security Directives, Port Authority (PA) Audit requirements, Air Terminal Rules and Office of the Chief Security Office’s procedures. Respond to specific PA and TSA audits and take appropriate corrective action.
• Retrieve and review FBI Criminal History Records Checks (CHRC) and TSA Security Threat Assessment (STA) results for each applicant. Determine eligibility and approve/deny access level requests to Secured Areas of the airport.
• Develop and maintain collaborative relationships with the TSA, the Designated Aviation Channeling Service, Customs and Border Patrol (CBP), Port Authority Police Department (PAPD), other federal agencies, airport community, and other PA departments for efficient and effective security operations.
• Assist in the review/maintenance/development of Security Credentialing office reports, metrics, Standard Operating Procedures (SOPs).
• Conduct internal audits to ensure compliance of multiple programs to include the Authorized Signatory (AS) program, Airport Security ID Card reverse audits, Key and Lock Program, and adherence to TSA security directives and PA policies.
• Manage or assist in implementation of new or enhanced security systems and/or projects/programs.
• Generate and distribute security information in accordance with the PA’s Information Security Handbook.
• Assist in strategic planning on all matters involving the Airport Security Program (ASP). Provide input and feedback with regard to facility procedures and future airport initiatives.
• Monitor status and address inquiries or problems regarding credential applications. Contact customers and communicate with airport community, PA employees and other stakeholders regarding credentialing matters and regulatory requirements. Ensure excellent level of customer service is provided by contract staff.
• Manage and ensure proper auditable documentation is maintained regarding applications and dispositions per regulatory requirements.
• Meet with prospective airlines, tenants, and contractors to review the new company packages and Airport Security Credentialing procedures and PA policies.
• Administer and update the Airport Security Credentialing office website as a customer service tool.
• Assist in airport emergency assignments including snow.
• Participate on security industry working groups involving research and report writing, airport credentialing process and implementation of TSA Security Directives. Participate