Restaurant Host (Part Time - PM Shifts) - InterContinental Houston

JOB OVERVIEW:

Welcome guests to restaurant, seat them, and accept payment when they are done.

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.

• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.

• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES:

Financial Returns

• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.

People

• Promote teamwork and quality service through daily communication and coordination with other departments. 

Guest Experience

• Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.

• Maintain accurate waiting list as needed. Alert guests when table is available

• May be asked to handle guest complaints and special requests.

Responsible Business

• May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques

• May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.

• May assist with other duties as assigned.

   

QUALIFICATION AND REQUIREMENTS

Basic reading, writing and math skills and 6 months of cash handling experience or food service experience.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)

• Handling food objects, products and utensils

• Using a keyboard

• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.

• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.

• Basic math skills are frequently used when handling cash and credit, quantities, and variances.

• Must be able to work nights, weekends, and/or holidays.

WHAT WE OFFER:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including an impressive room discount and some of the best training in the business.

The hourly pay rate for this Hourly role is $16.00. This rate is only applicable for jobs to be performed in Houston, Texas.

This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

You can apply for this role through the link below (or through the internal career site if you are a current employee).

Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinabl