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SP

Splunk Solutions Architect

SP6
United States - Remote, United StatesRemotefull_timeVerifiedPosted 19 Dec 2024

About the role

Own The Role:
Join one of North America’s largest and fastest-growing Splunk Services Partners!  SP6 is seeking a highly motivated, results-oriented individual to join our technical presales engineering team.

In this role, you will be an advisor both internally and externally as you become a trusted peer throughout the SP6 sales cycle with internal sales reps, prospects and Splunk team members!

You will be the relied upon Splunk Subject Matter Expert (SME) Nationwide spanning all verticals and across several use cases to include IT cybersecurity, Compliance and Governance, and IT Operations/Observability.

How You’ll Drive Success:
How your time will be spent:
  • 80% General Sales Engineering Pre-Sales Responsibilities:
    • Technical Discovery.
    • Statement of Work (SOW) preparation.
    • RFI/RFP Response.
    • Demonstrations.
  • 10% Technical Customer Hands-On Activities:
    • Proof of Concepts (POC).
    • Helping Hands.
      • This typically consists of short-term, 2-to-3 hours engagements to assist an existing Splunk customer get over a technical hurdle that is inhibiting that organization’s use and success with the product.  Helping Hands is used as an introductory tool for SP6 customer acquisition.
  • 10% Other Administration and Internal Operations
    • Internal Coordination.
    • Assist in the continued maturity and build-out of SP6’s presales function, from a process and tools perspective.
Responsibilities:
  • Actively driving and leading the technology evaluation for external customers, assessing the extent of their requests and issues against the SP6 solution suite to identify and present short- and long-term technical solutions to customers.
  • Working closely with the SP6 sales team, Splunk sales reps, customers, and prospective customers as their key technical advisor, properly advocating SP6’s solutions as well as Splunk’s products and services.
  • Identifying all technical issues with customers to drive customer success throughout the sales process.
  • Identifying and assessing the true business needs of our customers and aligning technical solutions with a customer’s business objectives and problems.
  • A strong business mindset is key to the success of SP6 and this Sales Engineering role. Our customers trust that our consulting and advisement services understand their objectives wholistically in both a business and technical construct.
  • A demonstrable understanding of identifying key business objectives is critical.
  • Interacting heavily with our Professional Services and Managed Services teams responsible for the delivery of sold engagements to help ensure project timelines, milestones, and scope delivery are in alignment with core SP6 capabilities and team responsibilities.
  • Developing and presenting prospective Professional or Managed Services Statement of Work proposals that deliberately articulate customer pain points and risks and answer such needs with SP6 services milestones/deliverables that address those requirements.
  • Responding to public/private solicitations and requests for proposal either for existing or prospective customers, owning the technical writing responsibility for solicitations

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Company

SP6

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