Operations Leader

Position Information

Office Location: Burlington, MA

Status:  Full-Time

Days: Mon - Fri

Time: 2 pm - 10:30 pm

Compensation: $75,000 per year

INTRODUCTION

Hi, I'm Jeannie! I'm the Director of Leadership at Imperiall. We are looking for a leader to join our Operations Team. This position is important to our company since it is a crucial part of our core business. We are looking for someone interested in building a career at a dynamic, young, and healthy company! We constantly talk about impacting our team members and partners.

As an Operations Leader, you will be responsible for leading the branch’s operations team, coordinating the whole workforce, ensuring the completion of the contracted cleaning services at our partners’ facilities, empowering and training team members to maximize results, and cultivating our strong organizational culture.

You should keep reading this job posting if:

You enjoy working with people

You are patient, understanding, and can easily adapt to different people's profiles

You appreciate constructive feedback and continuous improvement

You consider yourself a leader and a team player

You value healthy and motivating organizational culture

You are interested in growing as a professional and human being

You want to join a happy, dynamic company

You have strong human skills, such as listening, empathy, communicating

You are detail-oriented and appreciate following structured systems

You wish to make a difference in the world we live in

WHAT IS IT LIKE TO WORK WITH IMPERIALL?

Imperiall is all about people. We exist to cultivate a community that inspires individuals to live fulfilling lives and positively impact those around them. We truly believe all human beings are greater than their job descriptions, and we’re looking for real-life leaders capable of mastering their best versions to contribute to our community in a meaningful way.

We are a commercial cleaning company that provides value to corporate, education, industrial, and medical customers. Our services are known for their astonishing high-quality standards, which must be respected and achieved every single day. And we perform our services to build our people. Our partners are members of our community, not more important than our team members, but equally valuable. We aim to foster a culture of mutual appreciation among everyone we touch. Our core values are:

  RESPECT - all beliefs and attitudes

  LISTEN - actively to other people, their opinions, and concerns

DEVELOP - your equals and help them become better versions of themselves

  APPRECIATE - small actions and recognize their value

  CELEBRATE - each other’s achievements and special moments

  CARE - about the overall well-being of your community

If these beliefs are compatible with your ideals, we would love to meet you and welcome you as a part of your family. 

If you want just a job, this may not be the right fit. But if you're looking for a professional career with opportunities to improve yourself and impact many other lives in a people-centric culture where everybody matters, we're waiting for you!

Please continue reading this role description and see the application instructions for this position.

WE NEED YOU!

The Operations Leader’s main role is to create a collaborative and positive work environment for all our members. The Operations Leader works closely with all Community Leaders, guiding and supporting them to ensure the Operational Team meets our partner’s expectations and achieves our high-quality standards. It’s the Operations Leader’s duty to lead, guide, and inspire the team so that, together, they can evolve in their roles and exceed results. Leadership skills are the key to a successful Operations Leader. This position reports directly to the Director of Leadership.

WHAT WE ARE OFFERING

Full-time position.

Opportunity to exercise leadership, exceptional listening, empathy, and care toward the community

An opportunity to enter the amazing commercial cleaning industry

The fulfillment of coordinating a professional and competent Operations team

An exciting career in a dynamic company

Self-development and growth opportunities: we invest in our people!

Warm and welcoming organizational culture and wonderful work environment