Sr. OEM Program Manager

Be essential at Cars Commerce

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.

No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.

But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

The Senior OEM Program Manager serves as the primary business point of contact for OEM clients, managing the work request pipeline, facilitating meetings, and resolving issues while identifying new opportunities. This role also partners closely with internal teams — including Technology, Product, Operations, Marketing, and Sales — to ensure successful delivery of program strategy, growth, and technical initiatives.

About the Position

Dealer Inspire / Cars Commerce is a certified provider of multiple products and services within many automotive Original Equipment Manufacturer (OEM) programs. These certifications allow for franchise dealer enrollments and significantly contribute to the market penetration of products and revenue generated for the company. The Senior OEM Program Manager will lead an OEM Program(s) to successfully manage business objectives, client relationships and work pipelines necessary to maintain and grow these OEM program affiliations.

This Senior OEM Program Manager will be well-versed in software technology and digital marketing and will excel in developing client relationships. This Senior OEM Program Manager will work in direct relationships with OEM clients to lead and manage the work request pipeline, facilitate business meetings, identify and consult to new opportunities, and troubleshoot/resolve issues. This Senior OEM Program Manager will be the business point of contact, partnering and interacting closely with the Technical Program Manager to serve each program’s technical needs. The Senior, OEM Program Manager will also coordinate and build strong relationships with internal Technology, Product, Operations, Marketing, and Sales departments for ensuring the successful implementation and high-quality delivery of all program strategy, growth, and technical opportunities and deliverables.

OEM program pipelines include both routine maintenance efforts as well as the introduction of more complex integrations and large-scale projects requiring Senior OEM Program Manager in full partnership with Technical Program Manager to help set expectations, evaluate priorities, understand desired outcomes and manage a project plan and roadmap to ensure smooth execution. The role of Senior OEM Program Manager will oversee these activities across multiple projects for the Program, in partnership with the Technical Program Manager, helping provide direction to team members and clients, helping resolve priority conflicts, and maintaining a rollup view and client roadmap of the overall work pipeline related to managing the program. Additionally, the Senior OEM Program Manager will operate in close partnership with leaders across Technology, Product, Operations, Marketing, and Sales departments to continuously communicate Program information and documentation, including strategic priorities, opportunities and timelin