Administrative Assistant

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As an Administrative Assistant at Docusign, you will provide support to multiple executive leaders within the Growth organization. This dynamic role requires a proactive, quick-learning individual capable of managing various relationships with senior executives and employees, necessitating strong communication skills. Ideal for a career-driven, resilient Administrative Assistant, the position involves many responsibilities, from daily internal tasks to external, customer, and partner engagements, all demanding meticulous coordination, prioritization, and confidentiality. You will rely on your exceptional strategic and critical thinking skills and multitasking ability to independently manage executives' schedules, anticipate future needs, and enhance overall team efficiency, contributing significantly to the smooth functioning of the organization in a fast-paced, collaborative setting.

 

This position is an individual contributor role reporting to the Vice President, Product & Customer Marketing.

 

Responsibility

• Oversee comprehensive calendar management for various meetings, events, and travel across multiple time zones

• Plan and schedule intricate domestic and international travel arrangements

• Manage executives’ time efficiently, including assistance with preparing documents, organizing meetings, and reserving meeting rooms

• Maintain business rhythms through effective agenda management and overseeing logistics while tracking deliverables and deadlines

• Coordinate and organize logistics for various meetings, conferences, and special events

• Handle expense reports, manage invoicing and purchasing requirements as necessary

• Organize, prioritize, and coordinate multiple work activities, ensuring deadline adherence

• Collaborate with internal and external stakeholders at various levels to efficiently gather information, generate reports, and maintain continuous information flow

• Serve as a liaison for executives, facilitating information exchange with senior leaders and other organizational members

• Provide backup support for Administrative Assistants and Executives as needed

• Engage actively in the administrative community, contributing to collaborative efforts

• Establish cross-functional partnerships with various departments inside the organization

• Complete other duties, as assigned

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 2+ years of administrative support or relative work experience
• Experience with administrative assistant tasks, including scheduling, document management, and correspondence
• Proficient with Google Suite, encompassing Gmail, Google Calendar, Google Slides, Google Sheets, and Slack within a business environment
• Experience in project coordination, handling tasks of varying complexity

Preferred

• Associate’s or Bachelor’s Degree
• Experience providing executive (VP) level administrative support
• Able to manage multiple executives with different working styles
• Proficient in oral and written competencies that enable clear and effective communication with senior leaders
• Competence in handling confidential data, policies, and updates with utmost trust and discretion
• The ability to handle multiple assignments simultaneously requiring strong prioritization skills in a fast-paced environment
• Exhibits fle