Sr. Program Manager (Northeast)

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

As a GuidePoint Security Program Manager you are managing a unique portfolio of security focused Professional Services engagements which directly contribute to our client’s goals and success. This is a remote/virtual position working for a home office with possible travel (up to 10%).  This position may also require serving as a client side billable resource for Project Management service delivery.

Roles and Responsibilities:

• Efficient and effective management of Professional Services projects through the full engagement lifecycle:
  • Sales handoff
  • Resourcing
  • Customer project plan development
  • Execution management
  • Project closeout activities
• Ensure regular and timely communications to all key stakeholders
• Manage project issues and risks to resolution
• Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met
• Plan and manage resources ensuring all projects meet scope and budget expectations
• Maintain the OpenAir/Certinia PSA application for project data
• Manage and support internal processes for revenue recognition and customer invoicing
• Create and maintain project management methodology and process documentation
• Provide Project Management services to GuidePoint customers in a professional service capacity
• Work Closely with C Level executives on strategic projects
• Implement reporting framework to ensure stakeholders are informed
• Strong Strategic direction, leadership while engaging team members so they reach their full potential
• Coordination with vendors (Procurement & Demos)
• Ensure Team is following company standards and best practices
• Act as a backup to project management practice lead/Director
• Assist with ongoing strategy planning of both the regional and larger PMO practice
• Adhere to GuidePoint Security’s Core Values
• Other duties as assigned

 Required Experience:

• Minimum of 10 years of experience in project management
• Minimum of 7 years of experience in a consulting services role or similar IT Project Management structure.
• Experience in interfacing with information security positions and stakeholders
• Bachelor’s degree in a relevant discipline or equivalent experience
• Strong communication skills
• Strong Ability to put strategic plans into action
• Experience managing multiple complex projects at the same time
• Strong Problem solving Skills 
• Personal drive and passion for not only personal growth but also the growth of PMO and other GuidePoint Security teams
• Advanced project management skills, with demonstrated ability to evaluate project objectives and scope, gain customer understanding, schedule resources, and manage timeline and budget to plan
• Ability to manage multiple projects and/or teams simultaneously while maintaining customer satisfaction and financial health
• Understanding of a broad range of information security terms and disciplines
• Understanding of professional services revenue recognition and invoicing
• Demonstrated successful leadership of personnel and technical projects, including the ability to lead, mentor and develop team members
• Written communication skills for use in preparing formal deliverables
• Verbal communication skills that include the ability to communicate with anyone from a technical resource to the highest level of management
• Ability to analyze and solve problems, perform complex tasks and prioritize
• Ability to build customer relationships that enhance communications to ensure project success
• Demonstrated strong skills in persuasion and negotiation 
• Advanced use of all Microsoft Office Suite and Microsoft Project, with advanced ability to utilize Microsoft Excel for project reporting
• Proficient in OpenAir and Salesforce, or other Professional Services applications
• Standard industry certifications are preferred
• Advanced computer skills with Mac and Google application experience preferred
• Experience utilizing remote teleconferencing tools
• Willingness to travel up to 10% 
• Evening and weekend hours may be required