Hospitality Supervisor, Experiential

Who We Are:

160over90 is an award-winning global marketing agency which forges stronger human connections and creates shared moments where people feel something real. With 800 thinkers, doers, and makers across every cultural corner of the world, the agency offers a full-service, channel-agnostic approach and a deep connection to the people, places, and properties that drive the conversation of tomorrow. 160over90 works with leading brands including AB InBev, Amazon, Coca-Cola, DP World, Macy’s, Marriott International, McDonald’s, Verizon and Visa. 160over90 is part of WME Group, a global representation business comprising the world’s leading talent, intellectual property and brands.

The Role and What You'll Do:

160over90 is seeking an experienced Hospitality Supervisor to join the U.S. Client Services team to lead the planning and execution of premium hospitality programs. This role oversees end-to-end event operations—from strategy and logistics to vendor management and on-site delivery—while mentoring team members and ensuring flawless client experiences. The ideal candidate brings strong leadership, attention to detail, and a proven ability to manage complex, high-profile events

Responsibilities:

• Lead and oversee the planning and execution of premium hospitality programs (e.g., sporting events & VIP client experiences) while ensuring alignment with client business goals and internal KPIs.
• Supervise and mentor a team of hospitality professionals, providing coaching, feedback, and professional development support to ensure team growth and performance
• Drive strategic input hospitality plans and programing, contributing to ideation, creative development and high-level planning.
• Oversee all aspects of event logistics from strategic planning and timeline development to on-site delivery and post-event wrap-up, ensuring operational excellence
• Oversee guest event registrations, communications, branding, ticketing, onsite experiences, talent appearances, VIP transportation, VIP hotel reservations, F&B, gifting, video content capture.
• Ensure brand standards are met across all event touchpoints—both front-of-house and behind the scenes.
• Lead budget management including creation, tracking, reconciliation, forecasting and reporting with accountability for program financial health
• Works closely with Client Services, Creative, U.S. Hospitality, vendors and additional contracted agencies (experiential, comms)
• Oversee vendor sourcing, negotiations, and relationships, ensuring delivery against scope, budget, and brand expectations
• Maintains initiative-taking, positive, and open line of communication with client and account teams to ensure understanding of deliverable timelines and roles and responsibilities.
• Develop presentations and client materials to support activation and or event strategy and implementation
• Provide oversight and management of success metrics, internal tracking documents, weekly updates and program recaps
• Maintain final electronic files through the process as required by company standard operating procedures
• Manage activation related administrational and budget/accounting matters, including payments to vendors
• Ability to negotiate preferred rates, terms and conditions, along with understanding of common contractual hospitality industry elements that influence key decisions
• High-level accuracy and diligence.

You Have These:

• A minimum of 10+ years of agency or client-based hospitality, , account management, experiential marketing or similar planning background
• Certified Meeting Professional, Meeting Manager, Event Professional (CMP, CMM, CSEP), Project Management certifications or similar preferred
• Experience in planning, sourcing, and designing with a hotel, convention center, DMC, Production Company, or 3rd Party Agency
• Proven experience leading and managing team members
• Proven success leading client relationships and executing events with multiple stakeholders.
• Capable of managing multiple projects independently and diligently while delivering under time pressure towards pre-defined goals
• Prior experience managing day-to-day relationships with client, agency(s) and vendors
• Excellent communication skills (verbal and written) and attention to detail
• Enthusiastic and flexible team player with proactive approach to think strategically and creatively
• Ability to problem-solve independently and in groups
• Willing and able to work nonstandard work hours, weekends and travel as required
• Ability to plan and carry out responsibilities with passion, a can-do attitude, and minimal direction
• A team player with a positive attitude who can handle stressful