Sales Development Representative, Inbound

<p><strong>Who we are</strong></p> <p>At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.</p> <p><strong>What we do</strong></p> <p>The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!</p><p><strong>Role overview </strong></p> <p>CarGurus is looking for a results-driven <strong>Sales Development Representative, Inbound</strong> to assist in growing the advertising dealer base on our site and to work with our Account Executives to improve our market share of subscribed listing dealers</p> <p><strong>What you'll do</strong></p> <ul> <li>Receive inbound calls/leads, educate car dealers about CarGurus <br/></li> <li>Articulate CarGurus values proposition to dealers, handle requests and escalate when needed<br/></li> <li>Display strong communication skills, and ability to multi-task in a rapidly-changing environment<br/></li> <li>Demonstrate persistence, tenacity, ability to overcome obstacles and handle objections<br/></li> <li>Display strong prioritisation, organisation and time management skills<br/></li> <li>Lead development: Create new dealer listing advertisers on CarGurus each month<br/></li> <li>Develop and consistently meet or exceed all assigned quotas and key performance metrics<br/></li> <li>Log all sales activity completely and accurately in Salesforce<br/></li> <li>Work closely with CarGurus partners to ensure Inventory is loaded correctly</li> </ul> <p><strong>What you'll bring</strong></p> <ul> <li>1+ years Sales Development experience and/or Customer Service experience<br/></li> <li>Strong prioritisation and time management skills<br/></li> <li>Ability to stay focused on task and show attention to the details<br/></li> <li>Well-developed communication and interpersonal skills, both verbal and written<br/></li> <li>Experience with Salesforce.com and excel</li> </ul><p><strong>Working at CarGurus</strong></p> <p>We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.</p> <p><strong>We welcome all</strong></p> <p>CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only <em>you </em>can bring to CarGurus. #LI-Hybrid</p>