Data Entry - Intern

About the Company

AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company CULTURE is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers – not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day.

Resposibilities:

• Delivers premier, front line customer service by greeting and providing information, answering questions and/or offering assistance to customers, vendors and general public.
• Initiates customer orders by receiving and entering order details for processing.
• Resolve billing issues.
• Maintains, manages and updates all customer related database systems in a timely accurate manner.
• Monitors open orders and ensure timely processing and shipment.
• Develops, builds, and expands customer base through providing quality customer service.
• Create and manage spreadsheets.
• Control the data probity by performing comparative analysis of different sources.
• Produce reports.
• Retrieve data as required.

Required Qualifications:

• Excellent verbal and written communication skills that demonstrate ability to provide clear and concision information.
• Must be able to accurately demonstrate ability to type and do alpha/numeric entries.
• Good computer proficiency.
• Maintain a positive and professional demeanor.
• Ability to work both independently and as a team player.
• Organizational skills; able to plan time and work effort effectively with attention to details.
• Analytical and problem-solving skills; able to identify critical situations and use good judgment to respond in a timely manner and if needed, consult appropriate personnel before making critical decisions.
• Good time management skills, critical thinker, team player, and great attention to detail.

Preffered Qualifications:

• High School Diploma or GED

Physical Requirements:

• Ability to sit and type on a computer for extended periods of time.
• Repetitive fine motor skills on both hands simultaneously.
• Must be able to lift and or move 10 - 30 poundss

Our culture & environment:

• Extremely fast paced environment.
• Leadership is interested in your ideas to improve the job and company.
• Good ideas and hard work are valued over titles and degrees.
• We are committed to diversity in the workplace.

As a member of our team, you will enjoy:

• Medical: HMO & PPO options
• Dental: HMO & PPO options
• Vision Plan
• Company-Paid Life Insurance
• 401(k) Plan Match
• Employee Assistance Program (EAP)
• Vacation & Sick Pay
• Paid Holidays
• Veteran’s day off with pay for associates who served in the military

Schedule: Morning shift, plus overtime and Saturdays as needed

Pay Range:  $18.00 - $20.00 per hour (DOE)

All candidates are required to pass a pre-employment screening, which can include, drug & physical, background check, and if applicable a Motor Vehicle Record, following an offer of employment, as well as provide documentation of eligibility to work in the U.S.

Equal Opportunity Employer