Fiber Broadband Field Supervisor

Summary:

We’re looking for a hands-on leader with proven FTTH (Fiber-to-the-Home) experience to manage field crews and deliver exceptional residential fiber builds. As the Fiber Broadband Field Supervisor, you’ll oversee daily FTTH installation and activation operations, ensure top-tier quality from drop to ONT, enforce safety standards, and provide technical expertise in fiber splicing, testing, and troubleshooting for last-mile connections. Your leadership will ensure every home receives reliable, high-performance fiber service on schedule and to spec.

Responsibilities:

• Lead and coordinate multiple fiber installation & maintenance crews

• Plan and assign daily work orders and projects

• Inspect completed work for proper light levels, clean terminations, and spec compliance

• Perform field quality audits to ensure adherence to technical standards and best practices

• Provide on-the-job technical training for splicing, OTDR, and power meter use

• Resolve escalated technical or customer issues quickly and effectively

• Maintain project documentation, timesheets, and material usage records

• Enforce OSHA safety standards and company policies at all times

• Collaborate with engineering, network operations, and project management teams

Requirements:

• Experience: 3+ years in fiber construction, splicing, or OSP maintenance; 1+ years in a supervisory role preferred

• Technical Skills: Knowledge of GPON/FTTH networks, fiber prints/as-builts, and use of OTDRs, fusion splicers, and light meters

• Certifications: OSHA 10/30, First Aid/CPR, ETA/FOA fiber certification preferred

• Soft Skills: Strong leadership, communication, and problem-solving abilities

• Other: Valid driver’s license; ability to work outdoors in varying conditions

Working Conditions:

• Primarily field-based; travel to multiple job sites daily

• May require evenings, weekends, or on-call availability

• Ability to lift up to 50 lbs, work at heights, and enter confined spaces