Senior Staff Product Manager, Accountant Experiences

We're seeking an experienced Senior Staff Product Manager to lead core accountant experiences. This is a unique opportunity to shape the future of the accountant industry, driving innovation and growth for our most important partners and their customers.

In this role, you will partner with cross-functional teams—including product managers, designers, engineers, service experts, and business leaders—to design, deliver, and optimize market-leading customer experiences. You will own the product vision, strategy, and execution for how accountants interact with our full portfolio of offerings, ultimately driving customer success and operational efficiency.

Responsibilities

• Product Vision and Strategy: Define, articulate, and communicate a bold and compelling product vision for QuickBooks Live's Expert experience and communications.

• Customer Focus: Develop deep customer empathy through immersion in customer, Expert, and Accountant research Transform insights into a roadmap of innovative solutions that address key customer pain points and drive business outcomes.

• Cross-functional Leadership: Foster strong cross-functional partnerships to align product strategies with broader business objectives. Work closely with other QuickBooks product teams who are focused on shared experiences and VEP partners building the Expert platform.

• Execution Excellence: Lead the scoping, planning, and delivery of product initiatives in collaboration with internal teams. Implement agile methodologies to deliver timely, high-quality product releases.

• Innovation and Experimentation: Cultivate a culture of learning and experimentation Leverage data analytics, customer insights, and A/B testing to inform product decisions and continuously iterate on product offerings.

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