Outside Sales Account Manager - Facility Services | Las Vegas

Manage Growing Accounts. Solve Facility Problems. Earn Commissions on Every Additional Service You Sell.

Join City Wide Facility Solutions as an Outside Sales Account Manager managing a portfolio of 50-80 commercial facility services accounts across Las Vegas. This is a unique hybrid role: you're the account manager keeping clients happy and services running smoothly, while also identifying and selling additional facility services that solve client problems and grow your commission earnings.

Here's what makes this opportunity different: Our sales team continuously adds new accounts to your route, expanding your managed portfolio. As your route grows, so does your opportunity to sell additional services. You'll earn commissions on every extra service you sell—HVAC repairs, floor care, window cleaning, handyman projects, parking lot maintenance, and more—across an expanding base of commercial clients.

You won't chase new business or cold call prospects. Our Sales Executives handle that. Your focus is on managing existing client relationships through systematic site inspections, ensuring exceptional service delivery, and identifying facility needs that lead to additional revenue. Think of it as being the trusted facility advisor for your portfolio—you solve problems, coordinate contractors, and grow your earnings by selling solutions to clients who already know and trust you.

As the largest management company in the building maintenance industry with 60+ years of success, City Wide coordinates independent contractors who perform the actual services. This means no managing hourly employees, no equipment, no inventory—just account management, problem-solving, and selling additional services to a growing client base.

This is a field-based role serving commercial properties across Las Vegas and Clark County.

What You'll Do

Daily Workflow & Schedule:

Your day starts around 7:00am at home reviewing your Night Manager's recap from the previous night. You'll close out tasks in Asana and CRM, respond to any overnight issues, send emails to close loops on complaints and requests, then review your route for the day.

8:30am-1:00pm: Your Sacred Route - You'll be at your first building by 8:30-9:00am to begin systematic inspections. Your route is pre-determined and consistent—high-value clients ($5K+) get weekly visits, mid-tier clients ($2,500-$5K) get bi-weekly visits, and smaller accounts get monthly visits. Some high-priority sites in our Star Program get multiple visits per week. You'll complete 30-35+ site visits weekly across your 50-80 client portfolio.

Afternoon: Off-Route Activities - After completing your route, you'll handle complaint follow-ups, visit sites where you've quoted extra work, and attend any scheduled appointments.

Office Admin Time - Return to the office to write quotes, send proposals, handle correspondence, and complete administrative tasks.

4:00pm: Night Manager Coordination - Meet with your Night Manager to provide route data and findings so they can plan a successful evening shift.

The 360 Building Evaluation Process:

At each site visit, you perform a comprehensive 360-degree evaluation:

1. Inspect the entire building - Walk the property checking all areas, not just meeting with people
2. Evaluate contracted services - Verify the work we're currently paid to perform is being done correctly
3. Identify additional needs - Look for facility issues: HVAC problems, floor damage, window cleaning needs, parking lot repairs, plumbing issues, electrical concerns, etc.
4. Meet with your designated client contact and:
• Recap your findings on managed services
• Tell them what you'll have the crew work on
• Ask for a 1-10 rating on our services
• Ask if there's anything else we need to work on
• Bring up other building needs you identified during inspection
• Offer to provide a quote for additional services
5. This consistent model builds trust, which leads to a growing book of business. City Wide's model is simple: "Get 'em, Keep 'em, Grow 'em." Sales gets them, you keep them and grow them.

Account Management & Service Delivery:

• Serve as primary point of contact for 50-80 commercial building owners and property managers
• Maintain systematic visit schedules based on account value and property needs
• Coordinate service delivery across 20+ facility categories by managing independent contractors
• Address clie