Senior AR & Collections Analyst

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

This position is on site in Pleasanton,California 

 

The Senior AR & Collections Analyst  is responsible for leading the company’s global accounts receivable and collections function, ensuring effective cash flow management, accurate reporting, and adherence to financial policies. This role drives strategy for collections processes, oversees resolution of complex and escalated accounts, and partners with senior leadership to minimize credit risk and improve working capital. The Lead manages and mentors a team of analysts, establishes performance metrics, and implements continuous improvements to optimize operational efficiency across the Finance function. 

Duties and Responsibilities 

• Helping the  AR & Collections team, managing day-to-day operations and setting performance goals. 

• Oversee the review of aging reports, ensuring timely collection of outstanding balances and reduction of days sales outstanding (DSO). 

• Resolve escalated customer disputes and serve as an executive-level point of contact for sensitive accounts. 

• Collaborate with Sales, Customer Success, and Legal teams to establish effective credit and collection policies. 

• Ensure proper application of payments, adjustments, and credits across all regions and systems. 

• Manage reporting and analysis of AR metrics, preparing dashboards and insights for senior Finance leadership. 

• Drive continuous improvement by implementing new tools, automation, and standardized processes across the collections function. 

• Support audit and compliance activities, ensuring alignment with GAAP, SOX, and internal controls. 

• Mentor, coach, and develop AR & Collections Analysts, building organizational capability and succession readiness. 

• Job Complexity: Leads complex AR and collections operations across multiple regions and customer segments. Responsible for resolving escalated issues and driving strategic initiatives that directly impact company cash flow and financial performance. 

• Required Supervision: Operates independently with minimal oversight. Accountable for outcomes of AR & Collections operations and provides strategic recommendations to Finance leadership. 

• Expertise: Recognized as a subject matter expert in accounts receivable, credit risk, and collections strategy. Applies deep technical knowledge and leadership skills to improve performance and reduce financial risk. 

Qualifications 

• Bachelor’s degree in Accounting, Finance, or related field; MBA or professional certification (CPA, CMA, or equivalent) preferred. 

• 8 plus  years of progressive experience in accounts receivable and collections, with leadership responsibility. 

• Proven ability to manage large, complex customer accounts and negotiate resolutions. 

• Strong track record of driving process improvements and implementing systems/automation. 

• Experience managing and developing teams. 

• Proficiency in ERP/financial systems (e.g., NetSuite, SAP, Oracle) and advanced Mic