Become a part of our caring community and help us put health first
 

The Associate VP, Software Engineering is responsible for all aspects of software product delivery and performance. The AVP requires an in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide. The scope of responsibility will encompass communications, applications and infrastructure, including the policies and procedures which apply. This position ensures the integration of various elements of technology so that they function effectively for end users.

Job Description: 

The Associate VP, Software Engineering is accountable for solution engineering and delivery for Humana Military. The AVP leads the design, engineering, and test team to drive products from design completion to production release. The AVP develops technology strategy, executes on the strategy, and operates the technology ecosystem to support serving our beneficiaries. The position will be responsible for maintaining software and servers and ensuring proper administration of software licensing and updates. Supports product evaluation and qualification on leading edge technology components. Ensures that production schedules are followed, and product(s) meet specifications and quality requirements. Decisions are typically related to intradepartmental coordination, development and implementation of strategic plans, and business outcomes, and develops and implements strategic plans for the scope of management that are aligned with the Segment or Business strategy. The position may work with the disaster recovery function in planning and coordinating business continuity efforts, including backup and restoration of data and ensuring high systems availability.

Responsibilities:

• Direct leadership and accountability for organization

• Provide leadership and direction for multiple teams responsible for solutions including design, architecture, engineering, delivery, and production management.

• Responsible for leading cross-functional teams as we enhance our strategic use of technology and data analytics in support of data-informed decision-making across the company 

• Improve user experience, enhance processes, and achieve operational excellence

• Partner with IT development team leaders and functional stakeholders to plan, analyze and deliver enterprise applications, APIs, and tools to meet both operation and strategic needs

• Providing a high level of customer service by delivering functionality and responding to customer requests in a timely manner

• Provide vision and direction in the development and the establishment of an architectural direction and technology strategy for the area 

• Influence executive leadership regarding investment in recommended strategic technology solutions  

• Works with senior management to help define and establish the information systems, and platform strategy.

• Deliver solutions using existing technology/platforms as well as solutions that utilize new technology/solutions based on optimal solution analysis  

• Responsible for shaping and executing the technology strategy enables contract compliance, business growth and digital transformation 

• Accountable for delivering technology innovation and modernization, ensuring technology enables Defense Health Agency (DHA)’s strategic plan and beneficiary experience outcomes

• Responsible to work closely with Humana Military leaders across operational areas to develop the technology strategic plan and execute on the roadmap

• Oversee implementation of platforms and foundational services including end user technology experience platforms, application infrastructure services, cloud technology, artificial intelligence, and data and analytics platforms.

• Lead the agile delivery with an enterprise mindset to achieve the most critical business outcomes focused on beneficiary experience 

• Lead talent transformation and associate engagement by empowering and mentoring an exceptional technology organization

Team Building and Management

• Work with team members to develop and execute action plans designed to achieve and maintain a high level of associate engagement.

• Provide effective team leadership by ensuring each member understands their role and expected contributions by holding regular 1 x 1 meetings and team meetings.

• Provide leadership direction to leaders regarding escalation and resolution of complex client issues through extensive knowledge and experience.

• Proactively engages with associates to understand each individual’s needs and career objectives, promoting employee career growth