Forensic Laboratory Supervisor

**** CPT OR CLS LICENSE IS REQUIRED FOR THIS POSITION ****

Position Summary:

Bay Area PLS is a mobile laboratory company providing professional blood draws, vaccinations and testing to individuals in the comfort of their own homes, as well as entities such as medical research companies, home health agencies, government agencies, and many more. We take pride in collecting samples as efficiently and painlessly as possible, while complying with all safety rules and regulations and preserving the integrity of all samples for delivery to the testing laboratory.

Key Responsibilities:

• Oversee the day-to-day operations of the pre-analytical phase of the laboratory, ensuring efficient processing of specimens and maintaining compliance with all regulatory requirements.
• Manage the mobile phlebotomy and forensic services team, including hiring, training, scheduling, performance evaluation, and addressing any disciplinary issues.
• Develop and implement standard operating procedures (SOPs) for specimen collection, handling, and transportation to ensure the highest level of quality and efficiency.
• Collaborate with other laboratory supervisors and management to develop and implement strategies for continuous improvement and increased efficiency.
• Monitor and maintain the inventory of supplies and equipment, ensuring adequate resources are available for the mobile and forensic services team.
• Ensure that all laboratory staff is trained and competent in the use of equipment and technology, as well as adhering to safety protocols and guidelines.
• Implement and maintain a quality assurance program to monitor, evaluate, and improve the quality of pre-analytical services provided.
• Communicate with clients, law enforcement agencies, and other stakeholders to address any concerns or inquiries related to mobile and forensic services.
• Stay up-to-date with advancements in phlebotomy and forensic technology and industry best practices, incorporating new developments into the laboratory's operations as appropriate.
• Maintain a safe and secure working environment by ensuring compliance with all relevant health and safety regulations.

Essential Duties and Responsibilities

• Provide day-to-day supervision of laboratory personnel.
• Be responsible for the daily operations of the laboratory including but not limited to scheduling, independently troubleshooting and resolving technical and non-technical high complexity problems that adversely affect test performance.
• Perform administrative duties including but not limited to writing employee performance evaluations and reviewing SOPs, Work Instructions, protocols, training forms, QC forms, Airtable submission checks and equipment maintenance forms.
• Perform annual review of Standard Operating Procedures and Work instructions.
• Coach and mentor Laboratory Associates including but not limited to providing guidance and constructive feedback and assisting with the development of the troubleshooting and judgment skills of Laboratory Associates.
• Manage the testing and validation of new procedures and laboratory equipment
• Perform laboratory tests, procedures, and analyses according to the laboratory's standard operating procedures as needed.
• Review, interpret, and report patient results as needed.
• Perform, review, and document laboratory quality control procedures as needed.
• Operate, maintain, and troubleshoot laboratory equipment as needed.
• Assist with the training of new laboratory personnel and training of new procedures with existing personnel.
• Participate in internal and external inspection preparation activities.
• Participate in quality assurance activities.
• Effectively communicate technical information to technical and non-technical audiences.
• Maintain stringent standards for quality, identifying any issues which might adversely impact the quality of test results and/or employee safety and communicating these to the appropriate management representatives as necessary for resolution.
• Report all concerns of test quality and/or safety to the Supervisor or Safety Officer.
• Able to integrate and apply feedback in a professional manner.
• Able to prioritize and drive to results with a high emphasis on quality.
• Rotate Manager on call
• Able to obtain FBI/DOJ clearance for all Bay Area Counties (Police Departments). 
• Coordinate schedules and orientation & training for CPT staff
• Predict labor and supply budget for mobile phlebotomists
• Innovative thinking as it relates to new product launches with the CPT team
• Assist in software launches, deployment and upkeep
• Manage inventory/ordering of blood products and supplies

Qualifications: