Supervise the service and delivery of menu items in assigned restaurant ensuring a high level of quality and consistency. Adhere to federal, state and local regulations concerning health safety or other compliance requirements. 

What you have  

• High school diploma or equivalent. Some college or supervisory experience preferred. 

• 2 years of supervisory experience 

• One year food service experience in a full-service restaurant or similar setting. This job requires ability to perform the following: 

• Carrying or lifting items weighing up to 50 pounds 

• Moving about the outlet. 

• Handling food objects and products 

What you’ll do  

• Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues. 

• Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. 

• Oversee cash handling and check/credit policies and procedures. 

• Inspect restaurant daily to ensure high quality food and food presentation and cleanliness. 

• Conduct pre-shift meetings to inform staff of daily events. Review daily specials. 

• Ensure side work duties are complete and tables are set before, during and after operating hours. 

• Promote teamwork and quality service through daily communication and coordination with other departments. 

• May routinely greet guests, serve food and beverage, and take reservations and maintain reservations book if applicable. 

• Perform other duties as assigned by management. 

• Communication skills are utilized a significant amount of time when interacting with customers and employees 

• Reading and writing abilities are utilized often when completing paperwork, scheduling, and giving and receiving instructions. 

• Mathematical skills, including basic math, cash handling, are u