Inside Sale Specialist
Deutz AGAbout the role
Inside Sale Specialist
Location: DPC Mid-America Mansfield Texas Working hours:
DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.
Job Summary
The Inside Sales Specialist will support the daily receiving, shipment, and invoicing of all engines and Value-add processes for the assigned DEUTZ Power Centers. This individual will order all forecasted engines for sale to cover their designated DEUTZ Power Centers. The Inside Sales Specialist will liaise with other Inside Sales Specialists, DPC, and DPA to ensure the timely delivery of engine packages to customers. The ideal candidate must be customer service driven and have a strong knowledge of diesel engines, transportation logistics, and shipping.
ESSENTIAL DUTIES & RESPONSIBILITIES:
The Inside Sales Specialist will be responsible for, but not limited to, the following duties:
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Support the daily shipment, receiving and sales of engines for the assigned DPC’s.
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Order and track all engines that have been forecasted for sale.
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Assist in resolving customer related issues in a timely matter.
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Receive and process all customer orders and enquiries for new engine sales.
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Assist District Sales Managers with data input for Jira and CRM.
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Work with Branch Managers to oversee engine inventories for the assigned DPC’s.
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Create, track, and maintain all Bill of Ladings for engine shipments.
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Generate and respond to customer quote requests.
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Work with service departments to schedule value add builds.
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Order, track and remove from inventory parts for Value-Add projects at assigned DPC’s.
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Coordinate logistic requirements with DEUTZ Norcross.
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Order, track and receive all value-add parts orders.
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Complete the process to relieve the inventory after the parts are consumed.
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Stock and stage value add modification kits for engine builds.
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Process receiving documents and prepare Bill of Lading / Airway Billing.
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Prepare required paperwork and computer entries within SAP guidelines.
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Communicate with Key stakeholders and customers any delivery schedule changes.
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Other duties as assigned.
Supervisory Responsibilities: N/A
Travel Demands: Anticipated domestic and international travel is approximately 0-10% depending on business needs.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION/EXPERIENCE:
Required
Preferred
Description
X
Bachelors/Associate degree in a relevant field of study and/or at least five years of related experience.
X
Strong working knowledge of diesel engines, transportation logistics and shipping.
X
Ability to work with minimal supervision.
X
Must possess a valid driver’s license, be insurable by the company and can operate a company vehicle in accordance with all state and federal laws, company policies, and guidelines.
X
Must be able to carry out job description with minimum supervision.
X
Must be customer focused and have experience working with internal and external customers
X
Excellent communication skill (writing, speaking in person and over the phone)
X
Proficient in Microsoft Office applications (office, excel, power point)
X
Prior experience working in a service base operation focused on the off highway heavy-duty industrial market preferred
X
Working knowledge of SAP preferred <
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