Patient Coordinator - Camelback Pediatric Dentistry & Orthodontics

Description

Join Our Team at Camelback Pediatric Dentistry and Orthodontics! 

At Camelback Pediatric Dentistry and Orthodontics in Phoenix, AZ, we’re dedicated to providing exceptional care in a fun, beach-themed environment. Our team is passionate about making every visit a positive experience for our patients and their families. From early dental care to orthodontics, we offer comprehensive services using the latest technology, all under one roof. 

We’re currently hiring a Full-Time Patient Coordinator to join our front office team! 

About the Role:  

As a Patient Coordinator, you’ll be the welcoming face of our practice, ensuring a smooth check-in process for our patients and their families. This role is perfect for someone who is organized, friendly, and thrives in a family-centered, fast-paced environment. 

Key Responsibilities:

• Greet patients and families with a warm, welcoming demeanor.
• Check in patients efficiently, verify insurance, and collect any necessary forms or documents.
• Answer phones promptly and assist with inquiries or direct calls appropriately.
• Schedule and confirm appointments while managing the practice's schedule for optimal efficiency.
• Process payments, provide receipts, and discuss financial arrangements when necessary.
• Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations.
• Communicate effectively with clinical staff to ensure seamless patient care.
• Assist with administrative tasks such as filing, data entry, and maintaining a tidy front office and waiting room. 

Compensation Package:  

In addition to an hourly rate, we included the following benefits in our compensation package for those working 30 hours or more:  

• Affordable Health, dental, and vision insurance options  
• FSA/HSA  
• Short/Long Term disability options  
• 401(k) with up to 4% matching  
• Paid time off and paid holidays 
• Embroidered work tops/scrub sets provided 
• Free Dental Cleanings for employees after 90 days. Free Pediatric Dental Care for immediate family members under the age of 16 after 90 days. 
• Free Orthodontic Treatment for employees after 90 days. 50% off Orthodontic Treatment for immediate family members after 1 year  
• Practice wide monthly bonus structure 

Requirements

Qualifications:  

• 1+ years previous experience in a front office role (dental/medical office experience preferred - we will train the right candidate).
• A positive, team-oriented attitude and a passion for providing excellent patient care. 
• Exceptional customer service and communication skills.  
• Strong organizational skills and attention to detail with the ability to multitask in a busy environment. 
• Must be comfortable discussing financial options and insurance coverage.
• Empathy, patience, and a genuine desire to help others. 
• Proficiency with computer systems and scheduling software (experience with dental software is a plus). 
• Bilingual in Spanish is a plus but not required.